Customer Service Support

Kimberly E.

Sanchez

Long Beach, CA

Phone: 916-***-****

Email:

************@*****.***

Motivated and reliable customer service professional with experience in fast-paced retail and restaurant environments. Proven ability to communicate effectively, handle high-pressure situations, and provide outstanding customer support. Bilingual in English and Spanish, with a friendly and proactive approach to ensuring customer satisfaction and supporting team success. BJ’s Restaurant & Brewhouse / Takeout Host, Food Runner Oct 2022 - May 2025, Sacramento, CA

-Greet guests warmly, manage waitlists, and escort customers to their tables with professionalism and hospitality.

-Coordinate takeout orders efficiently, ensuring accurate packaging and timely service.

-Assist servers by delivering food, clearing tables, and maintaining cleanliness to ensure a smooth dining experience.

-Demonstrate teamwork by adapting to changing roles and assisting coworkers as needed.

Ross Dress for Less / Cashier, Stock Associate

Feb 2022 - Nov 2022, Sacramento, CA

-Operated the cash register with accuracy, processed transactions, returns, and exchanges while providing friendly service.

-Restocked shelves, maintained merchandise displays, and ensured store cleanliness and organization.

-Balanced efficiency with attention to detail to help reduce inventory shrinkage.

Aeropostale / Cashier, Sales Associates

Oct 2021 - Feb 2022, Sacramento, CA

-Assisted customers with purchases, returns, and locating merchandise in a high-traffic retail environment.

-Maintained the store’s visual presentation by organizing clothing and managing fitting room items.

-Promoted a positive shopping experience through courteous and attentive service.

Education:

MTI College / Medical Assistant

Sept 2023 - April 2024, Sacramento, CA

Options for Youth / High School Diploma

June 2018 - August 2022, Sacramento, CA

Contact this candidate