Customer Service Quality Control
Resume:
Jonathan Krueger
Owner, Sales, Marketing, Customer Service, Shipping, Delivery
Tecumseh, MI 49286
*********@*****.***
My journey has been diverse and filled with learning and growth so far. I would love to continue this pattern. I am always looking for upward momentum.
Willing to relocate: Anywhere
Work Experience
Employee
GLOV Enterprises - Tecumseh, MI
May 2023 to Present
Injection molding, quality control and production
Quality Control Inspector
Plastic Omnium - Adrian, MI
May 2022 to November 2022
I checked the parts on the production line for quality issues and recorded any anomalies and tracked the serial numbers etc. I also worked on the line building tanks. Catering
Glass House - Tecumseh, MI
September 2019 to March 2020
Driving and setting up and performing catering services including serving, customer service, set up and tear down, delivery, and organization of events
Staples Sales Associate
Staples - Adrian, MI
March 2019 to March 2020
I worked at the tech desk also as a cashier and provided customer service for local business needs. Shipping
Venchurs Inc - Adrian, MI
September 2018 to March 2019
Shipping, packaging, UPS, data entry, Forklift. Worked with trucks on 8 bay dock, loading, labeling, tracking shipments, using Pace jet database, warehouse inventory management tools, etc. Owner, Sales, Marketing
Mepo Mushrooms - Mediapolis, IA
January 2011 to January 2015
Built grow rooms, laboratory, tiled floors, created model, regulated temperature and power needs, etc.
Marketed our product with website, created logo, all advertisements Grew oyster and shiitake mushrooms
Sold and delivered to local grocery stores
(sold business)
Owner and Manager
Eccocast (internet Service Provider) - Mediapolis, IA May 2012 to January 2014
Communicated with customers (phone, email, in person) Worked on sales and marketing (internet web design) Networked and installed internet in homes and businesses Bookkeeping tasks
Sales and scheduling of services
Computer maintenance
(sold company)
Associate
Technigraphics - Iowa City, IA
January 2010 to May 2012
Printmaking, Graphic Design, Copying
Helped customers which included local business and individuals Cashier,
Answered phones and created sales
Multitasking, problem solving
Book Sales
Iowa Book, LLC - Iowa City, IA
December 1997 to March 1998
I worked stocking, organizing and ordering books. I also helped with customer service, inventory and working with authors. I a.so worked stocking and setting up textbooks for classes. My specific sections included poetry, history, science fiction, fantasy, philosophy, political science, art and photography. I also read as much of these sections as possible to keep up on what was good and what sold and to suggest good books to my customers, I enjoyed the time I spent in the bookstore. Customer Service
ACT - Iowa City, IA
May 1996 to December 1997
Answered phones and email communications
Provided ACT scores to students who took test
Researched records,
Mail room, scored tests
Mailroom Clerk
West Law Firm - Eagan, MN
1995 to 1996
I was a mail room clerk who delivered mail to a 5 floors office building full of employees. I also took care of faxes as they came in and read legal letters asking for pro bono work and referred cases to staff. Delivery Driver
FTD - Salt Lake City, UT
1993 to 1995
Delivered flowers, answered phones, took orders, cash register, etc. Delivery Driver
PEHP - Salt Lake City, UT
1992 to 1993
I delivered pamphlets about insurance benefits. I also built the packets. Education
Associate in Arts (AA) in Political Science
University of Iowa - Iowa City, IA
September 1998 to July 2001
Associate in Arts (AA) in Philosophy and Psychology Kirkwood Community College - Iowa City, IA
1996 to 1998
College in General Studies
Salt Lake Community College - Salt Lake City, UT
1991 to 1992
High school diploma in General Studies
Tecumseh High School - Tecumseh, MI
1984 to 1989
Skills
• CUSTOMER SERVICE (10+ years)
• RECEPTIONIST (2 years)
• RETAIL SALES (10+ years)
• ADVERTISING (2 years)
• INVENTORY (2 years)
• UPS
• Shipping Receiving
• Forklift Operator
• SHIPPING
• Warehouse Associate
• Logo Design
• Graphic Design
• Web Design
• Catering
• Adobe Photoshop
• Social Media Management
• Adobe Illustrator
• Layout Design
• Video Editing
• Adobe InDesign
• Adobe Acrobat
• Quality Inspection
• Mechanical knowledge
• Time management
• Communication skills
• Sales
• Product management
• Typing
• Operating systems
• Restaurant experience
• LAN
• Remote access software
• Plastics Injection Molding
• Video Production
Certifications and Licenses
Forklift Certification
Additional Information
Skills
Startup, customer service, management, inventory, networking, advertising, Microsoft Office, etc. Qualifications:
I understand how to create a start up business from its genesis to sale I am proficient in many computer related tasks including basic networking
I am an outside of the box thinker
10+ years of experience in customer relations.
Versatile, adaptive, able minded
Self motivated, creative
Contact this candidate