Customer Service High School

MOHAMAD

OMAR

ALCHAFAI

TLC DRIVER

PROFILE

Experienced and reliable TLC-licensed

driver with over 2 years of navigating

New York City's five boroughs and NJ

state Uber services. Proven track

record of maintaining a 4.9/5 star

rating across multiple ride-hailing

platforms. Access-a-Ride, ensuring the

comfort and safety of passengers with

disabilities. Proven track record of

maintaining high customer satisfaction

and compliance with all regulatory

requirements. Committed to ensuring

passenger safety and satisfaction.

CONTACT

PHONE: 551-***-****

******************@*****.***

HOBBIES

GYM

Nutrition and Diet specialist

CERTIFICATIONS

TLC Driver License – New York City Taxi

and Limousine Commission

SKILLS

Route planning and navigation

Customer service and communication

Knowledge of NYC traffic patterns

and regulations

EDUCATION

Knowledge Seekers NYC

2024

TLC License school

U.E.P Maracaibo School

2011-2016

High School Diploma

WORK EXPERIENCE

New Elegante Car Service (Access-a-Ride Driver)

2025–Current

Provided door-to-door transportation services for passengers with disabilities, adhering to all safety protocols and regulations.

Assisted passengers with boarding and alighting

Collaborated with dispatch to ensure timely pickups and drop-offs, optimizing routes to minimize delays

Maintained a clean and well-maintained vehicle, conducting daily inspections and addressing minor mechanical issues promptly UBER (Passenger Driver NJ)

2024–2025

Transported passengers to various destinations across New Jersey state ensuring a safe and comfortable ride.

Utilized GPS and navigation apps to plan efficient routes, reducing travel time and fuel consumption.

Maintained a high rating on ride-hailing platforms through excellent customer service

DoorDash (Food Delivery)

2023–Current

Delivered food and other items to customers in a timely and efficient manner, ensuring high levels of customer satisfaction.

Utilized the DoorDash app to track deliveries, communicate with customers, and manage schedules efficiently

Managed multiple deliveries simultaneously

Contact this candidate