PATRICIAK.CARTER
****LINCOLNCRESTDRIVE
AUSTELL,GA 30106
**********@*****.***
PROFESSIONALPROFILE
Organized,dedicated and ambitious residential closing professional with excellent attention to detail,high levels of knowledge,experience and skill,interested in obtaining a challenging position and contributing to the success of a dynamic lending institution.Offering over twenty years of work experience in closing support and quality control management.
PROFESSIONALEXPERIENCE
April2023–August2024 Assurant,Inc.–SeniorAdministrativeAssistant Review incoming mail,phone calls,inquiries,and correspondence to re-route to proper external and internal clients.Process team invoices for approval and payment.Support managers and paralegals in the litigation department.Maketravelarrangementsformultipleexecutives&managers.Processincominglawsuits,regulatory complaints,subpoenas,and pre-litigation matters.Assist in-house attorneys in all aspects of document managementandimprovingefficienciesbyrespondingpromptlytorequestsforinformationanddocumentsfrom sourceswithinandoutsidetheCompany.Coordinateallsupplyinventory,accessadministration,buildingsecurity, emergencyresponse,employeeaccessbadgesandvisitorpassessforparking. June2020–December2022 Closer/FundingAnalyst–SouthStateBank Prepared and funded closing packages for FHA,VA,USDA and Conventional loan programs.Reviewed and approved the Closing Disclosures prior to sendingtoborrower,andtitleattorney.Calculatedandorderedfunds viawiretransferforeachclosingperformed.Providedexcellentcommunicationandloanfundingauthorizations to title attorney.Corresponded with insurance agents,title companies,closing attorneys,external/internal borrowers and the mortgage team for files from processing,underwriting to close.Handled all post-closing documentationandissuesneededtoassureasaleableloantotheinvestors. August2015–January2020 Closer/Funder–GuildMortgageCompany Prepared and funded closing packages forFHA,VA,Bond,USDAandConventionalloanprograms.Reviewed and approved Closing Disclosures.Calculatedandorderedfundsviawireforeachclosingpreformed.Provided excellent communication and loan funding authorizations totitleattorney.Correspondedwithinsuranceagents, title companies,external/internal customers and the mortgage team for files in process to close.Handled all post-closingdocumentationandissuesneededtoassuresaleableloanfilesfortheinvestors. October2012–August2015 Closer–PrimaryResidentialMortgage,Inc. Prepared and submitted loan closing packages and supporting documents for all loan types fromGovernment, Conventional,Jumbo and any Bond program loans.Ensure completeness,accuracy and compliance of submissions in accordance with investor guidelines and applicable regulations,insurer and/or guarantor requirements.Verified new construction documentationandexhibits;verifieddocumentationrequiredtoperfect titleandensurePowerofAttorneydocumentationwascompliant.Fundallloansforclosings. January2012–October2012Post-ClosingProcessor/QualityControlAuditor–StonehillGroup Performacomprehensivereviewandauditofclosedloanfilespriortoshipmentforallloansforsaletoavariety ofinvestors.Ensuredeliveryofthosepackageswithintherequiredtimeframeinacomplete,conciseandaccurate manner.Post-closing functions entailed ensuring correct stacking orders,accuracyofinformationiscorrectper file,complete and ship within time frames,audit and submit complete packages to appropriate Government agenciestoobtaininsurancecertificates.
KEYSKILLS&CHARACTERISTICS
CustomerService
CriticalThinking
HandlingPressure
Leadership
ProblemSolving
MyKey/I-5
System/Encompass360/DocMagic/BlitzDocs/AIQ
EDUCATION
WaianaeHighSchool,Honolulu,Hawaii
ReferencesAvailableUponRequest