Law Enforcement Public Service

Emelisinsca Winkels

** ****** *** **, *** #***, *9504

Phone: 616-***-**** ● E-Mail: ************@*****.***

Profile

Analytical and detail-oriented professional with 5+ years of experience across law enforcement, public service, and customer-facing roles. Demonstrates strong skills in data gathering, criminal analysis, and investigative support, developed through hands-on work with local police departments and community programs. Proficient in tools such as FileMaker, LEIN, Talon, SPSS, R-Studio, Microsoft Office Suite, and Canva. Certified in Criminal Justice Information Systems (CJIS) and Law Enforcement Information Network (LEIN). Known for being proactive, dependable, and collaborative, with strong interpersonal skills and a passion for justice and public service. Fluent in Haitian Creole and conversant in Spanish.

Skills Summary

●Results-driven professional with strong communication skills and a keen eye for detail. Thrives in fast-paced environments, balancing multiple priorities with efficiency and accuracy.

●Highly organized, self-directed, and collaborative, with a proven ability to build positive relationships across diverse teams.

●Experienced in onboarding and training new interns in core law enforcement systems and administrative protocols, including LEIN, FileMaker, Talon, and departmental security procedures.

●Skilled at translating complex systems into clear, practical guidance while fostering a collaborative and professional learning environment.

●Recognized for leadership, clarity in instruction, and the ability to build confidence in others through hands-on mentoring.

Technical Skills

●Programming language: R-studio, SPSS

●Other Tools: MS Office Suite, Outlook, Workday, Teams, HomeBase, Zoom, Google Meet

●Soft Skills: Report Writing, Communication, Critical thinking, Teamwork, Problem Solving, Research

Relevant Work Experience

Grand Rapids Police Department December 2022- present

Intern - trainer

●Answer phone calls, and assist individuals who come into the department.

●Conduct vehicle inspection, vehicle release, Sex Offender Registration (SOR) verification, bank run, and writing reports.

Scott Lake Golf & Practice Center June 2023 - September 2023

Cart Staff

●Prepare carts for golfers to go out, clean carts and gas as needed.

●Track inventory of golf carts, charging equipment, and maintenance supplies.

Kelly Family Sports Center August 2022- April 2023

KTB Customer Service Representative

●Ensured students' ID cards are scanned and recorded accurately in the system.

●Walked through the facility to ensure everything was connected and functioning properly.

Meijer September 2020- Dec 2022

General Merchandise Clerk

●Organize/display merchandise and perform cashier duties.

●Contributed to training new hires and assisted customers throughout the store.

EDUCATION

Grand Valley State University: August 2022- Present

B.A in Psychology

Cold Case Investigative Course

Universidad Carlos III de Madrid January 2024 - June 2024

B.A in Criminal Justice

Cedar Springs Public High Schools September 2018- May 2022

GPA: 3.8

LEADERSHIP AND VOLUNTEER EXPERIENCE

●Peer Ambassador - Grand Valley State University - remote

●Grand Valley State University Kesem - Volunteer

●Grand Valley State University Criminal Justice Student Association - Member

●Focus on Ferals No-Kill Cat Rescue - Volunteer

●Summer Youth Program - Team leader

●Cedar Springs Athletic Department - Game attendant

●Wittenbach -Wege Center - Agriscience and Environmental Education - Assistant teacher

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