Software Engineer Senior

SHRIYANSH RAI

Phone: +91-798******* Email: ***********@*****.*** LinkedIn:

linkedin.com/in/shriyansh-rai-729848129

EDUCATION

Bachelor of Technology in Computer Science and Engineering ABES Engineering College, 2016 - 2020

INTERMEDIATE

Boys' High School & College, 2014 - 2015

EXPERIENCE

Tata Consultancy Services (TCS), Delhi, India

Senior Software Engineer Feb 2021 - Present

- Conducted incident trend analysis to provide Agile-based solutions, improving system stability and performance.

- Implemented multi-region health check monitoring and automated reporting to track system performance and errors.

- Developed complex SQL queries on MySQL and Mainframe systems for live production issue resolution.

- Managed incidents, problems, and changes using ServiceNow ITSM platform.

- Performed root cause analysis (RCA) and authored detailed knowledge base articles (KBAs) for recurring production issues.

- Analyzed full request-response logs to optimize real-time system configurations and deployed fixes for critical defects.

PROJECTS

- Chronic Kidney Disease Prediction using ANN: Achieved 96.70% accuracy using a multi-layer artificial neural network.

- CRUD Application using Java: Developed a full-stack CRUD application with integrated front-end and database.

TECHNICAL SKILLS

Languages: C, Java, MySQL

Tools & Frameworks: JDBC, JCL, CICS, Swagger, DB2, TeraData, ServiceNow Concepts: RESTful APIs, Agile Development, OOPS, DBMS, Operating Systems, Data Structures & Algorithms

Version Control: Git, GitHub

ACHIEVEMENTS

- TCS Digital Certified

- GATE-2020 Qualified

- District-Level Football Player

- Debate Winner at ABES

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