***************@*****.***
SKILLS:
Technical Team Leadership Skills; Efficient Data Entry Skills.
Strong training and customer service skills; Organization and administrative skills Problem solving, evaluation and analytical skills; Strong attention to details.
Communication skills, excellent with vendors, management, and internal/ external teams. PC skills; Microsoft Office applications (Excel, Access, Word, PowerPoint, Outlook, Acrobat, Visio)
Processing Accounting Applications: ACCPAC SAGE 300, CRM, SAP, RECON, QUICKBOOKS, AS400, PEOPLESOFT, RUMBA, BUSINESS CENTRAL, SALESFORCE, TRANSACTION PRO, EMBURSE. SAP CONCUR.
PROFESSIONAL EXPERIENCE:
Make A Wish Foundation Canada-Mar 2023-Feb 2025
Supervisor
Ensure accurate and timely processing of vendor payments
Maintain vendor set-up and vendor relations
Verify, match, code and enter invoices into their ERP system
Team management; provide hiring, training, coaching and development of Accounts Payable Clerks
Resolve accounts payable discrepancies and perform vendor account reconciliations
Ensure the integrity of the accounts payable subledger to reconcile with the accounting system
Ensure the integrity of expense reporting system and provide training for new users
Contribute with the recommendation, implementation, and maintenance of process improvements within the department
Lead initiatives for the Accounts Payable function directed towards process improvements, simplification, standardization and strengthening of controls.
Promote the use and understanding of accounts payable policies, systems and procedures.
Process receivables and Check deposits. RBC Express
Maintain knowledge of accounting and regulatory requirements and raises risks when applicable.
Approve all invoices for payment processing.
Responsible for execution of the processing of payments, EFT, Wires, E-Transfers, Bill Payments and International payments
Work with the business to address any process issues, answer and resolve queries, and provide supporting analysis and documentation.
Manage communication and remediation efforts with the business. Resolve and escalate any issues pertaining to vendor management.
Provide direction on issues and remediation efforts pertaining to purchase orders. invoice receipt and processing.
Ensure purchase agreements with business are adhered to and the best service is provided to business partners.
Act as the point of escalation of errors on coding and wish numbers
Review aging reports and ensure timely processing of payments.
Support external auditors where required.
Wish Assists, International, USA and Canada
Mount Sinai Hospital and Hennick Bridgepoint Hospital Mar 2020- Mar 2023 (contract)
Accounts Payable Supervisor
Review and approve invoices for payment, ensuring accuracy, proper coding, and adherence to company policies in an automated AP/AR/Billing environment.
Maintain relationships with vendors, address inquiries, resolve discrepancies, and negotiate favorable terms when applicable.
Account Management/Vendor Management/Reconciliation
Coordinate the timing and method of payments, such as cheques, electronic transfers, and ACH payments. In courage vendors to convert to EFT or ACH to eliminate cheque processing.
Process all Doctors Stipends. Retrieve and format reports on Stipend and financial statements.
Oversee employee expense reporting, ensuring compliance with company policies and timely reimbursement.
Prepare, review, and verify the accuracy of the general ledger and journal entries.
Maintain accurate records of accounts payable transactions, including invoice tracking, aging reports, and reconciliation.
Ensure compliance with relevant financial regulations, tax laws, and internal controls.
Continuously evaluate and enhance accounts payable processes and workflows for efficiency and accuracy.
Generate reports and provide analysis related to accounts payable for management and stakeholders.
Review and validate all automatic payments as per contracts for all clients.
Review and validate invoices as per the client contract and produce periodic reports.
Capital One Bank Canada Nov 2012- Mar 2020
Process Manager-Accounting and Payments Operations/Controls/Credit bureau
Receive Canadian Beacon Award for Reconciliation. (Implement process change 180 days to 5 days)
Manage a team of 12 /Train new and current staff on general ledgers.
Reconcile all general ledgers, cash ledgers, payments ledgers and refund ledgers. (Total of 26) Reconcile all credit card expenses, credit memos, and credit transfers.
Reconciling and preparing statements for payment transactions.
Strong knowledge of accounting principles and practices.
Excellent knowledge of statistical methods and facility in arithmetic to perform calculations. Process all manual payments transactions, prepare statistics, assess accuracy of financial information, and process all financial documents.
Maintain relationship with all major 12 banks for processing.
Recommend and implement improvements in dealing with specific reconciliation issues. Create process and share with other banks for simple accurate processing of lost/duplicate transactions.
Respond to queries on reconciliation issues and procedural matters.
Processing expense reports for internal employees and ensuring policies are adhered to the processing of cheque runs for customers credit balance refunds.
Process customers manual payments and process BMO deposits.
Process wire transfers, fraud payments accounts, Revenue Canada Accounts
Scouts Canada GTC- May 2009-Feb 2014
Finance Supervisor AR/AP
Code accounts payable invoices from camp groups. Invoice camp groups
Process all invoices and check runs in Accpac; Obtain signature needed for cheques after cheque run. Reviews, logs, prepares, and reconciles daily dues deposits and identifies any corrections. Processes camp group dues’ submissions.
Accounts Receivable management, entering purchase journals and payment journals; completing bank recs, preparing annual financial data, and processing and receiving all receivables. Collections when necessary.
Create bank deposit; take bank deposit to the bank, handle petty cash. Assists on budgets and audits. Prepare work schedules, payroll and timesheets submission, expenses.
Process Police Record Checks and Valuable Sector screening for staff and volunteers. Processing permits for the Toronto District School Board and the Toronto Catholic District School Board.
Ontario Real Estate Association (OREA)-August 2004-May 2009
Team Lead Accounts Payables
Train all new employees. Supervise a team of 26.
Training staff on using CRM systems and in Customer Service.
Process all transactions related to CRM.
Post A/P invoices in a timely manner
Assist Supervisor with any special projects and requests
Adjustments to correct any payments made in error
Prepare Journal entries for account adjustments
Maintain correct banking information for outside sources
Maintain A/P tracking spreadsheet
Deliver training on new products and services, Process all registrants’ payments. Design customer service training for new employees
Design all exams, assessments, and evaluations.
Coordinate training sessions and out-of-off workshops.
Supervise contact center calls for quality and direction Participate in pilot training sessions and focus groups to determine needs and best practices. Investigate issues and complaints.
EDUCATION AND PROFESSIONAL DEVELOPMENT
Humanity Financial
Certified Nonprofit Accounting Professional (CNAP)-In Progress
McMaster University-Bookkeeping
GoLean -Six Sigma-Yellow Belt Certification
Seneca College -Adult Education Teacher/ Staff Training Certification -President Honors -Certificate received.
Canadian Servers Business College - Accounting and Business Administration-Diploma Received
New York State University -Receive General Diploma
References Available upon request.