Customer Service High School

Roberto Tapia

**** *** ***, ***** *********, IL *0546 312-***-**** **********@*****.***

Profile:

Outgoing and reliable server with 2 years of experience at Olive Garden, where I developed a strong ability to connect with guests and make them feel welcome. Known for staying calm under pressure, handling busy shifts with a smile, and working closely with teammates to create a smooth and enjoyable dining experience. I take pride in great service and enjoy creating moments that bring people back.

Summary of Skills:

● Excellent Customer Service & Communication

● Multitasking in Fast-Paced Environments

● Order Accuracy & Attention to Detail

● Team Collaboration & Support

● Point of Sale (POS) System Proficiency

● Upselling & Menu Knowledge

Experience:

Worked as a server in a busy, fast-paced restaurant, taking care of guests from start to finish. Built strong relationships with regulars and made sure each table had a positive experience. Helped train new team members and worked closely with the kitchen and front-of-house staff to keep things running smoothly. Known for staying calm under pressure, handling rushes with ease, and always bringing a friendly, team-first attitude. Work History:

Server

Olive Garden, San Antonio, Texas

May 2023 – May 2025

Education:

Roberto Tapia

Northwest Vista College – San Antonio, TX

Associate Degree in Progress

Expected Graduation: May, 2026

Medina Valley High School – Castroville, TX

High School Diploma, Graduated 2024

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