Customer Service Graphic Design

Brandon X. Spadoni

**** * ** ****** ** Phoenix, AZ, 85053 480-***-**** ***************@*****.*** Instructor / Management / Customer Service / Sales / Digital Design / Large media Production / Large media Installation

Skills:

Client acquisition and retention, Fantastic Product knowledge. Clear, verbal, online and written communication skills. Top of the line customer service. Great with working in a team or on my own. Always bringing a good attitude! Education:

High school: Mountain Pointe: Graduated 2.7

College: Rasmussen University: Applied Sciences in Graphic Design Job History:

Odysea in the desert

Guest Relations (Admission / Concierge/ Tours / Education / Operations Management) Answering Phone, Maintain database of Local Information, Training, Making and confirming Reservations, Answering Emails, Involved Oral Communication and Conflict Resolution. Employed: 9/16 – 10/18

Crescent Crown

Events Management and Merchandising (Set-up / Event Management / Draft line repair) Client Relations, Critical Thinking, Oral Communication, Knowledge of Restaurants, Bars and/ or Stores on Route, Promoting Beers to swap out at Restaurants, Bars and/or Stores on my route, Conflict resolution.

Employed: 10/18 – 9/20

AAA (Battery Sales)

Sales (Customer service / Warranty Paperwork / Phones / Survey Requests) Objection handling, Presentation Skills, Negotiation skills, Quick Decision Making, Battery installation, up sales and Battery knowledge.

Employed: 9/20 – 3/21

Hireart (Transdev)

Manual Driving Instructor (M.D.I. - Manual Driving Instructor / Leadership / Problem Solving

/ Time Management /Assessing / Grading / Organization) Carry out manual driving training operations for waymo vehicle operators to ensure a safe drive in autonimous vehicles.

Employed: 3/21 - 2/22 (Hireart/Transdev)

Stop & Go Driving School

Driving Instructor (Driving Instruction / Assessment paperwork / Data management) Providing aspiring drivers with detailed instruction of how to License test for those age 16+ 6/22 - 1/24

Speedpro Scottsdale

Large Media Print Specialist (Signage creation / Graphic Design / Signage installation) Creating signage for various companies, converting files in order to print at the highest quality. Installing various signage including: Banners, Vinyl Decals(Full/Partial Window), Pop up Banners, Vinyl Installs for Vehicles, Yard signs, ACM signage and Backlit Signage. 2/24 - 4/25

Certifications: Communication Media Technologies Program, TIPS Alcohol Certification Hobbies: Aspiring Pilot / Music Production / Digital Art / Gardening

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