Business Analyst It

Manoj Kumar Anantapalli

IT Business Analyst **+ Years of Experience Banking & Consumer Finance Domains

Green Card Holder (Permanent Resident)

(732) 476–4141 **********.***@*****.***

Professional Summary

Results-driven IT Business Analyst with over 17 years of experience in the Banking and Consumer Finance industries. Adept at bridging the gap between business stakeholders, development teams, and vendors. Proven track record in delivering data-driven solutions, enhancing customer portals, ensuring product quality, and driving agile project success.

Core Competencies

Dedicated to customer-facing and relationship management roles

Business & Data Analysis

Customer Portal Design & Implementation

Agile & Waterfall Methodologies

Stakeholder Management

Requirements Gathering & Documentation

Consistently collaborated with internal teams and external partners

SQL & Database Scripting

UAT, Functional, and Regression Testing

Successfully led a global team

Customer Experience

Led the enhancement and rollout of customer-facing portals enabling real-time access to loan applications, payment schedules, and financial data.

Collaborated with UX designers to define intuitive interfaces tailored to user needs.

Collected and analyzed user feedback to drive ongoing portal optimizations.

Ensured portal integration with backend services and data sync processes.

Managed end-to-end QA, including browser compatibility testing using Browser Stack.

Software/Tools Experience

Agile/ Atlassian Tools - JIRA, Confluence

Process Mapping Tools – Microsoft Visio, Excel, Lucid

Defect Tracking Tools - JIRA, Bug Tracker, Capture (In-house product)

TOAD and SQL Server management tool to connect databases

API Testing Tools – SOAP UI, POSTMAN

Browser compatibility testing Tools - Browser Stack a cloud-based

Education

Master of Computer Applications (MCA)

Andhra University, Vishakhapatnam, India 2003 – 2006

Professional Experience

Employer: KSoft Systems Inc., New Jersy, US Apr 2018 – Present

Client: NCP Finance, Dayton Ohio, US

Role: IT Business Analyst Jul 2020 – Present

Client: QC Holdings

Role: IT Business Analyst Apr 2018 – Jun 2020

Designed and implemented enhancements to customer portals, improving end-user experience and self-service capabilities.

Managed product backlogs, prioritized features based on business impact.

Created detailed business requirement documents (BRDs), user stories, and workflows.

Led sprint reviews, retrospectives, and demos with stakeholders.

Developed real-time financial data validation and synchronization logic using optimized SQL queries.

Participated in Centralized Data & Decision Engine implementation and CSO data sync.

Defined functional specifications and enhancements for internal and external systems.

Collaborated with QA and dev teams to triage production defects.

Employer: Virinchi Technologies Ltd., Hyderabad, India Nov 2007 – Mar 2018

Client: QC Holdings

Role: IT Business Analyst & Lead QA Feb 2017 – Apr 2018

Client: NCP Finance

Role: Lead QA & Support Analyst Mar 2013 – Jan 2017

Client: Americas Financial Choice

Role: Lead QA & Support Analyst Apr 2011 – Feb 2013

Client: Checkmate

Role: Senior QA Analyst Jun 2008 – Mar 2011

Client: Checkmate

Role: Senior QA Analyst Jun 2008 – Mar 2011

Client: Allied Cash Advance

Role: QA Analyst Nov 2007 – May 2008

Facilitated requirements sessions with onsite teams.

Led integration testing and defect management throughout SDLC.

Managed end-to-end QA planning and release cycles.

Conducted XML-based API testing using SOAP UI.

Oversaw QA automation and integration testing strategies.

Executed black-box and white-box testing, backend SQL validation.

Developed and executed test plans for client-server applications.

Contact this candidate