Project Manager Communications

Stacey Redner

Bloomfield, CT

Cell: 973-***-**** email: ************@*******.***

SUMMARY

Results-producing Senior Marketing Communications Manager/Senior Project Manager with a proven record of accomplishment in planning and leading comprehensive strategies in support of the business goals.

WORK EXPERIENCE

02/2021 – PRESENT

Senior Marketing Communications Manager

CVS Health

Bloomfield, CT

Proactively assesses and recommends communication strategies for business area(s) by applying industry best practices along with business metrics to inform the greatest impact and ROI.

Contributes to the development of new principles, concepts and workflow processes as the enterprise continues to shift in response to market trends.

Plan, create and execute marketing strategy and communication plan for new product launches and existing product enhancements across B2B and B2C audience.

Consults with customer(s), including Senior Management, on marketing/communications initiatives critical to business success which requires subject matter expertise in this area.

Supports both custom work as well as ongoing maintenance of messaging including compliance and accreditation requirements.

Lead cross functional effort to reimagine customer engagements increasing click rates and member participation.

Assess and recommends communication strategies to align with business goals.

Contribute to development of new principles concepts and workflows like creating Visio and PADUs with fellow communications member to better align workflow.

7/2017- PROMOTED 2/2021

Senior Project Manager, Communications

CVS Health

Bloomfield, CT

Projects or forecasts future internal and external needs and manages long- range projects aligned with pre-defined goals and objectives.

Ensure quality and timeliness of deliverables that meet expectations while balancing the business needs.

Handle the daily intake of client requests from account managers to ensure proper email communications deploy on schedule.

Project management includes organizing and conducting weekly meetings with cross functional business team representation.

Perform and manage all the end-to-end steps required for project reporting including data pulling, data processing, analysis, insight formulation and results.

Elmhurst, IL

8/014-6/2017

Project Manager, for multiple companies

Pratt & Whitney, Travelers, MassMutual, Commercial Sewing, Inc.

Connecticut

Assigned, scheduled, trained, reviewed, and monitored project work to ensure progress was within expected guidelines.

Worked with customers or employees to develop project scope and project plans.

Coordinated the implementation of the new hire process with the coordination of multiple departments.

Created standard work and lead Service Award guidelines and implementation standards.

Track the lifecycle of each project, and status evaluates risk, and cost to stakeholders.

Standardized all letterhead, logos, and verbiage for all corporate transactions.

11/2012-6/2014

Regional Service and Training Representative,

The Chamberlain Group, Inc.

Developed working relationships to ensure orders are placed and enhance Chamberlain’s competitive position in retail.

Cultivated and maintained strong relationships with all customers and associates.

Conducted extensive training and product presentations to large and small groups of varying degrees of work experience.

Worked closely with the National Account Managers to develop selling strategies for their customers.

EDUCATION HISTORY

08/1998 – 05/2002

University of Hartford

Area of Study: English/Creative Writing

Sociology/Women’s Studies

Bachelor of Arts GPA- 3.5- Graduated

West Hartford, CT

SKILLS

Silvon

Salesforce Marketing Cloud

AMS

Concur

SAP

MS Project

KPMG LINK

SIRVA

Sagitta

Tradestone Software

Trello

AdminSuite

NetSuite Oracle

Lotus Notes

Salesforce Service Cloud

QuickBase

Copilot

Access

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