Customer Service Data Entry
Resume:
MONIQUE ROMERO
***********@*****.***
Gustine, Ca. 95322
SKILLS
English/Spanish
Excel
Word
Microsoft-Outlook
EXPERIENCE
Supervisor
Pacific Maintenance Company – 2175 Martin Ave Santa Clara, Ca. 95050
Oversee 35-40 employees
Knowledge of GMP’s and SOP’s
Checked job site for accuracy, quality and to ensure that all specifications for the project were met.
Answer several calls per day by addressing customer inquiries, solving problems and providing new product information.
Provided an elevated customer service experience to generate a loyal to customers.
Politely assisted customers in person and via telephone
Conducted weekly walk-throughs with the manager to discuss QA issues.
Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
Customer Service/Receptionist
Securitas Security – 27450 Ynez Rd #315 Temecula Ca. 92951
Badging to visitors and employees
Badge Access
Answering phone 10 lines
Opening and closing lobby
Issuing keys
Filing and copies
Supervisor
Pacific Maintenance Company – 2175 Martin Ave Santa Clara Ca. 95050
Oversee 35-40 employees
Knowledge of GMP’s and SOP’s
Checked job site for accuracy, quality and to ensure that all specifications for the project were met.
Answer several calls per day by addressing customer inquiries, solving problems and providing new product information.
Provided an elevated customer service experience to generate a loyal to customers.
Politely assisted customers in person and via telephone
Conducted weekly walk-throughs with the manager to discuss QA issues.
Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
Office Manager – 12/2018 - Present
Meza Corporation – 415 S. King Rd San Jose Ca. 95116
Payroll
Quickbooks
Filing
Answer phone
Order Supplies
EDUCATION
Broadway High School
4825 Speak Lane
San Jose Ca. 95118
I graduated in 1988
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