Customer Service Special Education
Resume:
BRIAN CHAPPELL
360-***-**** / ****************@*****.***
PROFESSIONAL EXPERIENCE
Driver Doordash 11/2024 - Current
●Highly experienced DoorDash driver with 98% on-time delivery rate and over 1,500 successful deliveries. Proficient in navigating city routes and leveraging GPS technology to ensure timely and accurate order fulfillment.
●Pick up restaurant orders and deliver them to customers' homes or businesses. Drive safely and comply with all road rules and regulations. Handle customer interactions with respect and professionalism.
School ParaAide Amergis Educational Staffing 11/2024 - Current
●Work with students requiring instructional and/or behavioral assistance under the supervision of the special education department
●Provide support services to assist students with personal, physical mobility and therapeutic care.
●Follow through with student IEP objectives including math, reading, speech, independence skills
Business Owner Self-Employed 02/2003 - 09/2024
●Manufacture and distribute a line of Novelty Golf products
●Handled e-Commerce duties on the website for the company which included creation of content such as blog posts, articles, videos and infographics while building brand identity.
●Provide reseller customer service, distribution, receiving, processing, packing, and distribution of orders. Ensured that products are efficiently and accurately delivered from warehouse to customers' doors, ensuring a seamless experience for the customer.
Engineer MKM Management (Indigo Hotel) 09/2023 – 04/2024
●Responsible for the maintenance of the Vancouver new waterfront boutique hotel.
●Provided hotel engineering tasks which included HVAC, electrical, plumbing, commercial kitchen and general building construction
●Effectively communicated with hotels partner restaurants and provided service on a timely basis Thoroughly read blueprints and schematic drawings to identify required parts and materials Handled and negotiated hotels engineering contracts
Field Canvasser MarketSource 05/2023 - 09/2023
●Contacted businesses and individuals to qualifying their Mercedes vehicles VIN numbers to ensure that they meet the necessary requirements for the program
●Schedule the service at the dealership and arrange for loaner vehicles if needed
●Document in SalesForce the progress of the emissions modification and incentives
Driver Skyhop Global 01/2022 - 12/2022
●Drive vehicles over specified routes or to specified destinations according to time schedules, complying with traffic regulations to ensure that passengers have a smooth and safe ride.
●Pre and Post trip Inspections on vehicles prior to departure and end of day.
●Assist passengers, consisting of major airline pilots and flight attendants, on and off bus, ensure they are seated properly, help carry baggage, and answer questions about schedules or routes.
Delivery Driver Origami Catering 08/2022 - 12/2022
●Provide exceptional customer service delivering sushi to vendors, grocery stores, hospitals and colleges
●Pick and pack wholesale sushi into 50 lbs. totes and make deliveries for 10 hours shifts
●Transport cargo to/from commissary and vendor warehouses
Regional Sales Manager Matheson TriGas 07/2013 - 02/2015
●Responsible for growing profitable sales of industrial packaged gas/welding supplies/abrasives/safety supplies.
●Consulted with customers on specific applications of welding and metal fabrication projects catering solutions to their specific needs..
●Trained and partnered with Lincoln Electric and Miller Welding demonstrating welding and metal fabrication solutions for major accounts like Georgia Pacific, Longview Fibre, JH Kelly and Lower Columbia College
Regional Account Manager Air Liquide Specialty Gases 04/2010 - 9/2012
●Responsible for growing sales of packaged gas and related equipment to a variety of industries in the Pacific Northwest territory.
●Provided quality service and training to the major account base of clients
●Accurately and effectively quoted RFP responses and competitive bids to both new and current customers.
EDUCATION AND TRAINING
WALDEN UNIVERSITY BS, Business Administration / Marketing
EDMONDS COMMUNITY COLLEGE AA, Professional Management
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