Senior IT Project Manager

Chris Hodges

**********@*******.*** • 424-***-****

LinkedIn • Phoenix, AZ 85032

Strategic technology leader with over 20 years of experience in delivering cutting-edge integration solutions, driving enterprise-wide digital transformations, achieving measurable operational improvements, and fostering innovation.

Areas of Expertise

●Project/Program Management

●Risk Assessment & Mitigation

●Agile Methodologies

●Generative AI

●Budgeting & Cost Control

●Stakeholder Engagement

●Team Development & Leadership

●Global eBusiness Initiatives

●Strategic Planning & Execution

Professional Experience

CJ Hodges Integration Services, Inc, USA 2024 – Present

Program & Project Management Consultant

Implemented Generative AI methodologies to revolutionize project planning and execution, reducing development time through automated work breakdown structures and reusable measurement tools.

●Designed PMO toolkits to streamline project monitoring and metrics, enabling consistent success across diverse organizational initiatives.

SAP America, Nationwide, USA 2021 – 2024

Senior Program Manager

Directed high-risk, high-visibility initiatives essential to the success of Ariba solutions to ensure timely delivery and enhanced system performance.

●Redesigned enterprise-wide project management methodologies, integrating Agile principles into SDLC processes, improving workflow efficiency and adoption across global teams.

Senior Project Consultant

Orchestrated international, cross-functional team efforts in technology implementations to optimize resource utilization and project outcomes.

●Spearheaded SAP Fieldglass initiatives as Technical Manager within PMO to achieve significant milestones and operational excellence.

●Led "One Strike" initiative, transitioning Success Factor's Singapore data center to a cloud-based solution and enhancing scalability and system reliability. Dual role as both scrum master and product owner during the critical final quarter of the project, successfully guiding development and production go-lives.

●Earned accolades from team members for exemplary leadership during "One Strike" initiative, setting the benchmark for project management excellence from inception to completion.

Accenture, Nationwide, USA 2019 – 2021

Business & Integration Architect Manager

Directed cross-functional global teams to implement advanced SAP integrations, aligning technology solutions with client business objectives and improving system compatibility.

●Directed SAP Fieldglass supplier enablement team to significantly improve supplier engagement and operational efficiency.

●Earned commendation from Fieldglass Global Practice Lead for outstanding professionalism, commitment, and drive, contributing to project success and team morale.

SAP America, Nationwide, USA 2015 – 2019

Senior Consultant, Payments & Financing/Buyer Integration

Served as Subject Matter Expert for technical configurations of cloud-based solutions to optimize system functionality and user experience. Acted as Technical Lead for Ariba Open Ecosystem to streamline payment processes and improve partner relations.

●Boosted customer satisfaction by proactively advocating for business needs, increasing client retention and loyalty.

●Ensured timely and successful integrations through meticulous project planning and management, while maintaining project timelines and quality standards.

CJ Hodges Integration Services, Inc, USA 2011 – 2015

Program Manager/Technical Lead

Established a comprehensive PMO framework, standardizing processes with reusable documentation templates, reducing project cycle times, and enhancing operational consistency. Catalyzed project success by establishing a centralized PMO, which enhanced project oversight and resource allocation.

●Selected for full-time employment offer from Performance Food Group, reflecting high professional standing; opted to pursue a career with SAP to leverage advanced technology solutions.

Additional Experience

Principal EDI Developer, Global E-Business [THQ Corp], Senior Architect, Data Integration [Medicis Pharmaceuticals], EDI Technical Supervisor [The Hillman Group], EDI Analyst [Xerox Corporation]

Education & Credentials

Bachelor of Science - Applied Science

Rochester Institute of Technology

University of Texas

Post Graduate Program in Artificial Intelligence and Machine Learning: Business Application (Current)

Certifications

AI Prompting (University of Arizona) Project Management Professional (PMP) Professional Scrum Master E-Business (RIT) Ericksonian Coaching I through IV – Performance Coaching Computer Science for AI (Harvard, current)

Awards & Recognitions

SMO Vision 2020 Award Winner: Recognized for delivering customer satisfaction improvements in high-stakes implementations

Recognized by SAP senior leadership for “relentless focus on customer success”

Recognized by SAP customers for being a “persistent customer advocate”

Selected for the SAP Catalyst program for exceeding operational goals and demonstrating leadership potential among the top employees.

Technical Proficiencies

Generative AI Python SAP (ERP, Ariba, Fieldglass) MS Office Suite MS Project Jira MS Teams Data Integration Agile Toolsets Global EDI (IBM Sterling B2B Integrator, X12, EDIFACT)

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