Customer Service High School
Resume:
Shacobya Chancellor
Dallas, TX
******************@*****.***
Professional Summary
i’m 21 years old and I graduated from Tyler High School and I have been working with babies and kids for over 3 years now. I was a personal nanny from 04/2020 until 01/2022. I would help them with homework-virtual learning. I would scheduled daily activities Provided daily reports to parents about children’s behaviors and activities. Sometime I will provide transportation to cheer and football practice. I also was a youth leader at my church. I would preparing meals and snacks for the kids and playing games and having fun! Ensuring children safe and in a safe environment I also worked in the fast food industry. I’m very good people-person and I love to help others. There is nothing I wouldn’t do to see people happy I’m also currently in school for my MA assistant Certificate & Dental Assistant Certificate
Willing to relocate: Anywhere
Work Experience
Advance Care Script Patient Care
CVS Health-Dallas, TX
October 2024 to Present
• Assisted pharmacists in accurately dispensing medications to patients, ensuring adherence to dosage instructions and safety protocols
• Managed incoming phone calls from patients or healthcare providers seeking information about medications or requesting prescription refills
• Maintained knowledge of current pharmacy laws, regulations, and industry best practices to ensure compliance with state and federal requirements
Customer Service Representative
Maximus-Tyler, TX
January 2023 to August 2024
• Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
• Managed a high volume of incoming calls and emails, consistently meeting or exceeding performance metrics for response time and resolution
• Assisted customers in navigating company website, troubleshooting technical issues, and placing orders online
• Collaborated with cross-functional teams to escalate unresolved issues and ensure timely resolution for customers
Teacher
Angela's Little Angels-Tyler, TX
September 2021 to January 2023
• Taught 2-4 ages
• Used open communication with parents and children
• Created and implemented innovative lessons
• Created progress reports for parents
Customer Service
Walmart-Dallas, TX
January 2020 to March 2022
helping customers with returning items
showing customers around
Doing computer work
Cashier
Taco Bell-Tyler, TX
March 2017 to November 2019
I would help restock and clean up the lobby and the restroom Education
High school diploma
Tyler High School-Tyler, TX
Present
Skills
• Babysitting
• Childcare
• Typing
• Organizational skills
• Computer skills
• Microsoft Office
• Data entry
• Early Childhood Education
• Customer service (2 years)
• Toddler Care
• Nannying
• Time management
• Microsoft Excel
• Medical office experience
• Infant Care
• Front desk
• Care plans
• Cleaning Experience
• Classroom Management
• Speech therapy
• Childhood development
• Restaurant experience
• English
• Caregiving
• Medical terminology
• Teaching
• Microsoft Word
• Meal Preparation
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