Product Manager Senior
Resume:
SAF MOHAMED
SENIOR PRODUCT MANAGER
PROFESSIONAL EXPERIENCE
EXECUTIVE SUMMARY
Senior Product Manager with 8+ years of experience building and launching digital products across consumer, healthcare, and edtech. Proven ability to lead onsite, offshore, and hybrid teams in fast-paced Agile environments, ensuring smooth collaboration and timely delivery. Expert at bridging customer needs with business goals, steering multiple roadmaps from ideation through launch. Skilled in translating high- level initiatives into clear, actionable user stories with solid acceptance criteria using Gherkin. Adept at working closely with engineers, architects, and cross-functional teams to refine scope, surface dependencies, and drive execution.Thrive in fast-moving environments, always pushing boundaries to deliver innovative solutions that create real value for both customers and the business.
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Dallas,Texas
Learn Code Lingo Sr. Product Manager Dallas, TX Mar 2024- Current Led product strategy and launch of a seamless user onboarding experience for both B2B and B2C users, reducing setup time by 40% and boosting engagement by 25% —laying the foundation for improved user retention and loyalty.
Defined product roadmap and vision for key features, partnering with offshore teams to deliver fast, aligned execution.
Designed and implemented gamified loyalty features such as achievement badges and return-user incentives, increasing repeat logins and long-term engagement. Facilitated architecture and API design sessions, shaping RESTful APIs with clear request/response specs to support smooth development.
Delivered scalable product solutions, built to adapt as user base and market needs evolved. Leveraged customer journey funnels and Adobe Analytics to uncover insights, identify friction points, and drive data-informed product decisions.
Created and maintained Jira dashboards with burndown charts, epic tracking, and sprint goals to keep progress visible and teams aligned.
TECHNICAL SKILLS
Product and Project Management -Certified Product Owner (CSPO), Agile (SCRUM, Kanban), Waterfall, XP Lean, Project Planning, Portfolio Management, Resource Management, JIRA, Confluence, Aha!, Trello, Asana, Mingle, Miro, Productboard
Analytics & Data Tools-Mixpanel, Amplitude, Google Analytics, SQL, Adobe Analytics, Power BI, Tableau.
CRM Tools: Salesforce,Zoho.
Design & Prototyping- Figma, Canva
User Research & Testing- User Testing, Typeform, Customer Journey Mapping, Design Thinking Experimentation & Optimization- Optimizely, Google Optimize, A/B Testing APIs & Development Collaboration- GitHub, and REST APIs. SAF MOHAMED
SENIOR PRODUCT MANAGER
CareSync Product Owner Austin, TX Jun 2021 - Mar 2024 Launched a HIPAA-compliant appointment scheduling platform supporting both in-person and virtual visits, integrating video conferencing tools and reducing booking time by 30%, while expanding access to care across clinics.
Defined and tracked KPIs to monitor product health and keep leadership aligned with actionable insights.
Ran A/B tests to validate features in real time, using results to drive smarter design and faster iteration.
Managed and prioritized the product backlog, ensuring dev teams always had 1–2 sprints of ready-to- build stories.
Wrote epics and user stories using BDD and Gherkin, making requirements crystal clear for cross- functional teams.
Anticipated future product needs to stay ahead of shifting trends and user expectations. Led user testing and focus groups to refine UX and boost customer satisfaction. Drove team alignment with Design Thinking, turning user problems into meaningful product. Spice Tech Product Owner Dallas, TX Oct 2017- May 2021 Redesigned and launched an optimized checkout flow by addressing key drop-off points in the customer journey, resulting in a 23% reduction in cart abandonment. Collaborated closely with engineering teams to gather requirements, assess technical feasibility, and shape solutions aligned with client needs, while leading sprint planning to ensure seamless execution. Performed deep user research and empathy-driven analysis to uncover pain points and user needs, transforming insights into intuitive, human-centered design solutions. Utilized rapid prototyping to visualize design concepts, fostering continuous iteration and alignment through close collaboration with stakeholders and development teams. Defined API requirements and played a key role in guiding both the documentation and design of APIs to support scalable implementation.
Led a comprehensive UX revamp of the front-end web application, working with cross-functional teams and UX experts to deliver an industry-leading transformation that elevated user engagement and satisfaction.
EDUCATION
Anna University (CDE), Chennai, India Master of Business Administration. Scrum Alliance Certified Scrum Product Owner (CSPO).
**********@*****.***
Dallas,Texas
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