Security Officer Medical Billing

**** ********** *** ****** *****, NEW YORK 914-***-****

AYOKA TAFFE

OBJECTIVE: To obtain a position with an organization where my skills and experience can be mutually beneficial to both the organization and myself.

EXPERIENCE

Security Officer 7/2004 – Present Westhab, Inc. Mount Vernon, New York

My general responsibilities include providing professional security services within a human services / homeless shelter environment, which include but is not limited to: access control, conflict resolution and mediation, report writing computer generated, emergency response and notification, customer service and communication, close circuit television monitoring, patrolling the facility and correcting hazardous conditions, preliminary investigations, and teamwork. I interact with local Law Enforcement Agencies, Parole Officers, Probation Officers, Department of Social Services, and shelter administrative staff.

Medical Billing and Coding 11/1996 – 3/2000 FRZ Billing Co. New Rochelle, New York

My general responsibilities included billing and coding, following up calls with insurance companies, posting payments, customer services, and administrative duties

Secretary 3/2000 – 11/2000 Mercury Communications New Rochelle, New York

My general responsibilities included data entry, faxing documents, processing forms, receiving incoming calls from customers, ordering supplies, making reservations for senior staff personnel. My accomplishments included expanded sales to include mass market accounts

Manager 1/1990 – 3/1996 Yoka’s Grocery Co. Queens, New York

My general responsibilities involved meeting and greeting customers, processing sales, ordering supplies, auditing receipts, opening and closing the store, checking inventory, and developed marketing solutions.

EDUCATION TRAINING AND CERTIFICATIONS

Graduated from Mount Vernon High School, Medical Billing Certificates of Completion, New York State Security Officer License, Team Building Training, Certified Red Cross CPR First Aid & AED Training, Professionalism Training, Report Writing and Emergency Notification Training, Westchester County Department of Emergency Services Workplace Fire Safety & Extinguisher Training

References available upon request

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