Mental Health Case Manager
Resume:
STEFFIE N THOMAS
Missouri City, Texas, 77459
Contact
Tel: 713-***-****
Email ID: *************.**@*****.***
EDUCATION
Psych Mental Health Nurse practitioner
PROFESSIONAL EXPERIENCE
San Jacinto College of Nursing, Pasadena, TX Aug 2020 to present
Professor for Mental Health Nursing and Medical Surgical nursing
Lecturing core courses in the Mental Health in nursing program and preparation of course material.
Mentoring and advising students in scholarly activities and providing clinical supervision through field experience courses.
Leading a consultation and training the students to pass the course successfully.
Participates in faculty and professional meetings, educational conferences and teacher training workshops as required by the position.
CyegaMentalHealthServices, TX
NurseCaseManager Manager
January 2020 – April 2025
Provided comprehensive case management services to individuals with complex psychiatric and behavioral health needs.
Coordinated care plans, facilitated interdisciplinary collaboration, and ensured continuity of care across inpatient and outpatient settings.
Conducted assessments, developed individualized care plans, and monitored treatment progress.
Advocated for client access to community resources, benefits, and ongoing support services.
Collaborated with psychiatrists, therapists, and social workers to evaluate client outcomes and adjust care strategies.
Ensured compliance with legal, ethical, and regulatory guidelines in mental health case management.
Educated clients and families about diagnoses, treatment options, and recovery resources.
Belltech Career Institute, Houston, TX Sept 2018 to July 2020
Nurse Instructor
Responsible for course instruction including both classroom and clinicals
Develop course content and consult with business owners to develop education strategies and delivery methods
Collaborates with other instructors in development of new training methodologies, technologies, and approaches
Evaluates students by a variety of means to measure their progress in achieving course objectives and inform them in a timely manner of their progress
SUN Behavioral Health, Houston, TX Nov 2018 to Nov 2019
PI/Risk Assistant (Registered Nurse)
Assesses identifies, and documents critical elements potentially impacting MSA for possible reduction and impact of any treatment guidelines and offers input to resolve issues.
Records and completes documentation of the findings and analysis of medical records.
Utilizes claims, legal, and/or nursing knowledge to analyze medical records and identify future medical treatment as documented in the medical records.
Utilizes resource databases for diagnoses, treatment guidelines, and prescription medication pricing, documenting the MSA allocation when applicable and finalizes the MSA allocation
Work collaboratively in the development of the ICP, case management and complete Health Risk Assessment, and member surveys
Screen clients to determine their appropriateness for admission to the Detoxification Unit or referral for other services
Determining the number of antipsychotics in the treatment plan of clients and providing the justification for increased number of antipsychotics
Generate post-audit reports summarizing the accuracy of the charges reviewed and provide recommendations for process improvements
St Joseph Behavioral Health, Houston, TX July 2017 to Nov 2019
Registered Nurse
Completes physical and mental health assessments and develops care plans for patients
Administers prescribed medications, making constant adjustments commensurate with a patient's condition under the supervision of qualified medical staff
Observes and reports behavioral changes and help patients improve their coping abilities
Works with patients’ families to help improve the patient’s abilities & help them deal with family member’s mental illness
Performs other position-related duties as assigned, depending on assignment setting
Post Oak Care Center, Houston, TX May 2017 to July 2019
Registered Nurse
Roles And Responsibilities:
To provide professional assessment, planning, coordination, implementation, and reporting of complex clinical data; to complete complex Submissions revisions/updates in preparation for Medicare review and act as an internal resource regarding Centers for Medicare & Medicaid Services (CMS) guidelines.
Prepares and drafts complex Medicare Set-Asides (MSAs), Submission cases
Performs comprehensive medical record reviews and evaluates Workers’ Compensation Medicare Set-Aside proposals to make recommendations to Centers for Medicare & Medicaid Services (CMS) for final determination based on applicable coverage policies, coding guidelines, and utilization and practice guidelines.
Reviews medical claims and completes complex file reviews for Medicare Set-Asides (MSA)
Executes clear, concise, and thorough medical record summary narratives for the purpose of inclusion in a Medicare Set-Aside.
Responsible for patient care and perform crisis intervention
Obtain individual mental status assessment and regularly update the care plan
Contact insurances companies for pre-certification, negotiation,utilization management, ongoing authorization of services in the De-addiction program, PHP,IOP and discharge planning.
Provide Behavioral Modification Programs, health education and Family Therapies
Jerry Varghese International, India Nov 2013 to Nov 2015
Nurse Trainer
Demonstrated procedures such as Vital signs, Injection, Foleys catheterization, IV therapy, Dressing etc.
Explained nursing process including planning, implementation and evaluation.
Revise curriculum, course content, course materials and methods of instruction
Attended and participated in professional meetings, conferences, workshops, courses and ongoing development of clinical expertise
A J Hospital and Research Centre, India Oct 2010 to Oct 2011
Registered Nurse
Maintained proper documentation and reported promptly to the doctors and supervisors
Assisted in emergency situations by providing CPR and other required procedures
Gave high importance to the patient needs and administered medications in a timely manner
Experience in monitoring, recording and interpreting electronic displays like EKG, cardiac monitor, and O2 saturation
Educated patients and significant others on their illness/injury and post-treatment home care needs
GENERAL SKILLS
Excellent knowledge of medications, medical equipment’s such as pulse oximeter, incubator, operation theatre equipment’s etc.
Experience in providing assistance in caesarean section, operation theatre, community health, child care, endoscopy and ICU/CCU
Efficient in maintaining documentation and records in an organized manner
Readily develop rapport with patient’s family, staff and other health care professionals
Good computer skills with familiarity with MS Office and Windows operating system
Great communication, observational and listening skill
PSYCHIATRIC SKILLS
Experience in giving Life skills, social and interpersonal training
Efficient in providing counseling and cognitive rehabilitation
Assisted in Electro Convulsive Therapy (ECT)
Skilled in providing Behavior Modification, Systemic Desensitization, De-addiction and Play Therapy
Able to provide biofeedback and mindfulness-enhanced therapy
LICENSURE
RN 919271
BLS
ACLS
CPI
Botox and Derma filler
CANS
References Available upon Request
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