Customer Service Luis Obispo

San Luis Obispo, CA ***** 661-***-**** ****************@*****.***

ADRIANNA GALVAN

California Polytechnic State University, San Luis Obispo, San Luis Obispo, CA Bachelor of Science, Kinesiology, Expected in 05/2028 East Bakersfield High School, Bakersfield, CA

High School, 05/2024

EDUCATION

● 3.0 GPA

● Her Campus Member

● Booster Club Scholarship Recipient

● 4.5 GPA weighted

Completed AP course in World History, US History, Literature, Environmental Science, Calculus

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● Complete all honors classes or AP classes

● Dean's List 2020-2024

● Honor Roll 2020-2024

● Professional Development: duel enrollment English

● Elected Captain of golf team and swim team for 2 years

● National Honors Society Member

Extracurricular Activities: Golf and swim team, fishing club, NHS, AVID, TRIO and Blade Buddies

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Seeking a part-time position to expand skill set in customer service. Committed to delivering exceptional service and building strong customer relationships. Experienced in handling inquiries, resolving issues, and ensuring customer satisfaction. Eager to contribute strong communication and problem-solving skills to a dynamic team. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

PROFESSIONAL

SUMMARY

SKILLS ● Strong work ethic ● Time management

● Teamwork ● Personable

● Leadership qualities ● Flexible schedule

ASSOCIATE 06/2024 to 09/2024

Cricklewood Secret Garden, Bakersfield, CA

WORK HISTORY

DELI WORKER 06/2017 to 09/2017

Big Popy's Deli, Bakersfield, CA

Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.

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● Developed and implemented strategies to increase customer satisfaction and engagement. Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.

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Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.

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I worked here in the summer to gain experience working with others and learn how to make food

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Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

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Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.

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● Maintained clean, trash-free workspaces to maximize productivity and safety. ACTIVITIES My grandpa's deli shop, Big Popy's Deli, 06/17, I worked here in the summer to gain experience working with others and learn how to make food.

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AVID, 09/20-05/24, Being in this class helped me get ready for college and helped me with the life skills I would need after I graduate from high school.

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Varsity golf, 09/20-05/24, Being brand new to me, this sport taught me patience and discipline. Teamwork and Communication are also a big part of Golf. (Team Captain for 2 years)

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Varsity swim, 09/21-05/23, Participating in this sport has taught me leadership and discipline, along with bringing good experiences in meets and team activities. (Team Captain for 1 year)

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Blade Buddies, 09/23-05/24, The Blade Buddies program helps with leadership and communication, as Gen-Ed kids integrate with Special Ed students to help with social skills.

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Trio, 09/22-05/23, Similar to AVID, it gives me the opportunity to collaborate with college students to help me prepare for college.

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Girl Scouts, 09/14-05/17, In Girl Scouts, I learn goal setting, people skills, money management, decision-making, and business ethics. It also helped me give back to my community.

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American Sign Language

Professional Working

LANGUAGES

VOLUNTEER WORK ● Created educational materials to convey important information to service recipients.

● Encouraged community gardening efforts to promote sustainable living. Supported engaging, fun, and smooth-running events by helping with organization and planning.

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