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Customer Service Care Assistant

Location:
Walla Walla, WA
Posted:
May 25, 2025

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Resume:

leslie garcia

Walla Walla, WA *****

****.******.*@*****.***

+1-509-***-****

Work Experience

manager Hairstylist/Cosmetologist

SmartStyle-Walla Walla, WA

July 2010 to October 2022

• Managed daily operations of a busy salon, overseeing a team of XX hair stylists and support staff

• Provided expert hair styling services to clients, specializing in cutting, coloring, and styling techniques

• Built strong client relationships through excellent communication skills, actively listening to their needs and providing personalized recommendations

Personal Care Assistant

Horizon Project, Inc.-Milton-Freewater, OR

July 2002 to April 2009

• Provided personalized care and assistance to individuals with disabilities or chronic illnesses

• Assisted clients with daily activities such as bathing, dressing, grooming, and medication management

• Monitored vital signs and reported any changes or concerns to healthcare professionals

• Managed medical appointments, transportation, and medication refills for clients

• Maintained accurate records of client progress, medications administered, and any incidents or observations

• Collaborated with healthcare team members to develop individualized care plans for each client

• Provided emotional support and companionship to enhance the well-being of clients

• Assisted with meal planning, preparation, feeding, and monitoring dietary restrictions as required by clients' health conditions

• Attended training sessions on topics such as first aid/CPR techniques and emergency response procedures

• Assisted individuals with personal hygiene tasks including bathing, dressing, and grooming

• Performed light housekeeping duties such as laundry, cleaning, and organizing living spaces

• Escorted patients on outings, such as doctor's appointments or recreational activities

• Documented patient information accurately in medical records, including vital signs, symptoms, and medications administered

• Provided emotional support and companionship to patients, helping them feel more comfortable and at ease

• Assisted with mobility and transfers, using proper lifting techniques and assistive devices as needed

• Monitored patient behavior, paying close attention to any changes or signs of distress Waitress

Old Town Restaurant-Milton-Freewater, OR

May 1999 to August 1999

• Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and delivering food and beverages in a timely manner

• Demonstrated extensive knowledge of menu items, including daily specials, ingredients, and preparation methods to assist customers with their selections

• Effectively communicated with kitchen staff to ensure accurate order preparation and timely delivery of meals to tables

Education

GED /trade school in Cosmetology

paul mitchell - Kennewick, WA

May 2009 to July 2010

Skills

• Customer service (10+ years)



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