Customer Service Care Assistant
Resume:
leslie garcia
Walla Walla, WA *****
****.******.*@*****.***
Work Experience
manager Hairstylist/Cosmetologist
SmartStyle-Walla Walla, WA
July 2010 to October 2022
• Managed daily operations of a busy salon, overseeing a team of XX hair stylists and support staff
• Provided expert hair styling services to clients, specializing in cutting, coloring, and styling techniques
• Built strong client relationships through excellent communication skills, actively listening to their needs and providing personalized recommendations
Personal Care Assistant
Horizon Project, Inc.-Milton-Freewater, OR
July 2002 to April 2009
• Provided personalized care and assistance to individuals with disabilities or chronic illnesses
• Assisted clients with daily activities such as bathing, dressing, grooming, and medication management
• Monitored vital signs and reported any changes or concerns to healthcare professionals
• Managed medical appointments, transportation, and medication refills for clients
• Maintained accurate records of client progress, medications administered, and any incidents or observations
• Collaborated with healthcare team members to develop individualized care plans for each client
• Provided emotional support and companionship to enhance the well-being of clients
• Assisted with meal planning, preparation, feeding, and monitoring dietary restrictions as required by clients' health conditions
• Attended training sessions on topics such as first aid/CPR techniques and emergency response procedures
• Assisted individuals with personal hygiene tasks including bathing, dressing, and grooming
• Performed light housekeeping duties such as laundry, cleaning, and organizing living spaces
• Escorted patients on outings, such as doctor's appointments or recreational activities
• Documented patient information accurately in medical records, including vital signs, symptoms, and medications administered
• Provided emotional support and companionship to patients, helping them feel more comfortable and at ease
• Assisted with mobility and transfers, using proper lifting techniques and assistive devices as needed
• Monitored patient behavior, paying close attention to any changes or signs of distress Waitress
Old Town Restaurant-Milton-Freewater, OR
May 1999 to August 1999
• Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and delivering food and beverages in a timely manner
• Demonstrated extensive knowledge of menu items, including daily specials, ingredients, and preparation methods to assist customers with their selections
• Effectively communicated with kitchen staff to ensure accurate order preparation and timely delivery of meals to tables
Education
GED /trade school in Cosmetology
paul mitchell - Kennewick, WA
May 2009 to July 2010
Skills
• Customer service (10+ years)
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