Stacey Ivory
**** ******** ** *** ****, Jacksonville, Florida, 32225, US • 904-***-**** • ******.********@*****.*** A Phlebotomist with excellent communication skills, as evidenced by 3 years of healthcare experience. Looking for a rewarding position with team building qualities and strong leadership. Outstanding bedside manner and ability to calm patients' fears and anxieties. All phlebotomy techniques, universal precautions, and sterilization protocols are technically proficient. Flexible
Disease prevention and intervention specialist
Inventory management
Speech recognition
Time management
Pre- and post-surgical care
Patient and family advocacy
Scheduling
Time management
Minor surgery assistance awareness
Supervision
Catheter insertion and removal
Patient evaluation
Phlebotomy - CERTIFIED PHLEBOTOMIST - 2019
Dynamic Phlebotomy - Jacksonville, FL
High School - 2014
Fields of the arts Christian academy
CNA - 2004
First Coast CNA - Jacksonville, FL
Phlebotomy Technician - April, 2024 to Present
Labcorp at Providence St. Vincent Medical Center - Jacksonville, FL Prepared patients for examinations by properly drapeing them, taking vital signs, verifying referrals, and taking a thorough medical history. Obtained a variety of blood samples via venipuncture or capillary puncture using syringes, butterfly needles, and straight needles. Kept track of staffing patterns and nursing care hours to ensure efficiency and made adjustments as needed. Organized fun individual and group activities to encourage residents to participate. Used a vacuum tube, a syringe, or a butterfly venipuncture to draw blood from veins. Oversaw the distribution of surgical and nursing supplies. Followed physician orders when performing therapeutic phlebotomy. Ensured that victims of domestic violence who visited urgent care clinics received proper care. Lead Phlebotomist - April, 2023 to January, 2024
BioLife Plasma Services - Jacksonville, FL
Answered 10 calls per 8hr. Shift to help customers with their questions and concerns. Entered data for referrals and appointments into a community-based customer relationship management (CRM) database. Kept track of patients' medical histories, vital statistics, and test results in medical records. Labeled blood vials with vital information such as the time of collection, the date, and the name of the patient. Used appropriate collection procedures, such as atya and serum collection procedures, to collect fluid or tissue samples. Solved issues, improved operations, and provided excellent customer service. PROFESSIONAL SUMMARY
SKILLS
EDUCATION
WORK HISTORY
Phlebotomist Technician - November, 2020 to April, 2023 Octapharma Plasma - Jacksonville, FL
Labeled blood vials with vital information such as the time of collection, the date, and the name of the patient. Was in charge of a caseload of 20 clients, providing them with education, treatments, IV therapy, venipuncture, and wound care. Provided indigent and low-income patients with high-quality and compassionate care. Observed
Had an excellent attendance record and was always on time for work. Aided
Took part in a Quality Assurance Program that was based on units. Determined donor eligibility by conducting screenings, interviewing potential donors, and obtaining medical histories. Packing Specialist - October, 2015 to January, 2018 Coach Distribution Center - Jacksonville, FL
Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties. Used Microsoft software to record shipment data such as weight and discrepancies. Requisitioned and stored shipping materials and supplies to keep track of stock. Contacted carrier representatives to make arrangements and give shipping instructions. Observed machine operations to ensure the quality and conformity of packaged products, intervening when issues arose to prevent costly production errors.
Deli Associate - December, 2010 to June, 2012
Mayo Clinic - Jacksonville, FL
Greeted customers at the deli counter and helped them with their orders and questions. Calculated the total number of items required to assemble party trays and placed inventory orders. Prepared ingredients and restocked supplies in preparation for anticipated busy periods during downtimes. Kept work areas clean, neat, and sanitized to prevent illness or injury among coworkers and customers. Kept track of expiration dates, rotated stock, and followed proper storage procedures to keep food from spoiling. Kept my workspaces clean and trash-free to maximize productivity and safety. CNA - April, 2004 to February, 2006
Woodland Grove Health and Rehab Center - Jacksonville, FL Reference:
Mynson Anderson
EMT First Responder
Jadee Scarver
Employment Consultant
Katrina Hurley
Medical Assistant
ADDITIONAL INFORMATION