Assistant Manager Customer Service
Resume:
Richard Maldonado
Amsterdam, NY
***********************@***********.***
Authorized to work in the US for any employer
Work Experience
Key Holder/Assistant Manager
Dollar General - Amsterdam, NY
September 2020 to Present
Take care of store, c customer, sticking
Assistant Manager
Price Chopper Operating Co Inc
September 2018 to Present
Amsterdam ny
In charge food core, deli, bakery, meat dept
Roofer Helper
Contruction - Amsterdam, NY
February 2015 to August 2018
Sales Professional
Avon - New York, NY
June 2013 to January 2014
Avon
Forklift Operator
US CORRUGATED - Amsterdam, NY
April 2007 to November 2012
u.s corregated
Sales Rep
Frontier Communications - Gloversville, NY
March 2003 to June 2006
• Contacted potential customers
• Answered client questions and addressed problems
• Responsible for retail sales
telephone sales specialist bilingue
MCI Worldcom Communications, Inc - New York, NY
September 1995 to February 2002
Skills: supervising
Education
High school or equivalent
Skills
• Management
• Sales
• Inventory
• Cash Handling
• Customer Service Skills
• training
• Team Building
• Inventory Management
• Scheduling
• Retail Sales
• Spanish
• Sales Experience
• English
• Multilingual
• Customer Service
• Warehouse Experience
• Basic Math
• Warehouse Management System
• Warehouse Management
• Telemarketing
• Order Picking
• Materials Handling
• Roofing
• Management
• Inventory control
• Freight
• Merchandising
• Shipping & Receiving
• Warehouse Distribution Experience
• Packaging
• Forklift
• Pallet Jack
Certifications and Licenses
Certified Forklift Operator
Assessments
Sales Skills: Influence & Negotiation — Completed
June 2019
Using influence and negotiation techniques to engage with and persuade customers. Full results: Completed
Retail Skills: Shelf Stocking — Completed
May 2019
Measures a candidate's ability to receive and store merchandise or product. Full results: Completed
Work style: Reliability — Completed
November 2020
Tendency to be dependable and come to work
Full results: Completed
Retail customer service — Completed
December 2020
Comprehending and responding to retail customer needs Full results: Completed
Work motivation — Proficient
December 2020
Level of motivation and discipline applied toward work Full results: Proficient
Forklift safety — Proficient
December 2020
Best practices and safety hazards in forklift operation Full results: Proficient
Cashier skills — Completed
December 2020
Counting cash, processing transactions, following written procedures, and attending to details Full results: Completed
Scheduling — Completed
May 2019
Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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