Customer Service Inventory Management

Deacon Herfort

*****************@*****.*** • 201-***-**** •

PROFESSIONAL EXPERIENCE

Pearl Vision Optical Specialist Lead April 2025 - Current

●Verify insurance coverage and benefits to ensure accurate billing and patient understanding.

●Process and manage invoices efficiently, ensuring accurate financial transactions

●Collaborate with team members to maintain a well-organized and efficient optical retail environment

Bare Burger, Ridgewood, NJ

Bartender/Supervisor May 2023 – February 2025

Managed financial transactions, including cash and POS systems, ensuring accuracy and efficiency.

Supervised 6-10 staff, improving team performance and customer service.

Provided excellent customer service, addressing inquiries and resolving issues to ensure a positive guest experience.

Contributed to budgeting and cost analysis, helping to optimize expenses and maintain financial efficiency in inventory management.

Whalen and Ives, Park Ridge, NJ

HVAC Mechanic Apprentice Dec 2021 - Nov 2022

Assisted with HVAC installations, repairs, and troubleshooting.

Managed service records, including repairs, parts used, and labor hours.

Communicated with clients to ensure satisfaction and clarity on HVAC services.

SKILLS & CERTIFICATIONS

Microsoft Office Specialist: Excel Associate (Office 2019)

Financial analysis, budgeting, and cost control.

Strong organizational skills and attention to detail.

Effective communicator with a focus on customer satisfaction and team collaboration.

EDUCATION

William Paterson University, Wayne, NJ

Bachelor of Science in Finance Jan 2023 – Present.

Lincoln Tech, Mahwah, NJ

Certified HVAC Technician Jul 2020 - Jun 2021

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