Melissa Byers
Rock Hill, SC *****
**************@*****.***
Professional Summary
Highly talented and accomplished clerical professional with management experience. Proven ability to work as a team player, reliable, flexible, and hard working. Experience in Microsoft Office software, Microsoft Word, Excel, Power Point, customer service operations, and data entry programs. Authorized to work in the US for any employer
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Quality Control Inspector
CTDI-Charlotte-NC
October 2021 to September 2024
• Inspect different type of company merchandise that need to be shipped out.
• Use company printer, scanner and different software data base to QC the information through using data entry for merchandise to be shipped.
Nusing Assistant
Chandler Place Assisted Living-Rock Hill, SC
August 2023 to October 2023
• Assist with the resident daily living activities
• Report and chart important information on any changes regarding the residents daily activities of their living skills
Nurse Aide / Medication Technician
Wellmore Assisted Living-Tega Cay, SC
March 2022 to July 2023
• Give different residents their medicine
• Assist with the resident daily living activities
• Report and chart important information on any changes regarding the residents daily activities of their living skills
Nurse Aide
Caring Hearts Home Healthcare-Rock Hill, SC
April 2018 to August 2021
• In home healthcare Nursing Aide I assist the clients with their activities daily living skills.
• Assist the clients with a friendly reminder of taking their medicine and putting on their clothes Nursing Assistant
Lake Wylie Assisted Living-Lake Wylie, SC
May 2020 to July 2020
Assist the residents with their daily activities and assist with friendly reminder of taking their medicine, assist with putting the residents clothes on
Customer Service Representative ( Seasonal
Lash Group-Fort Mill, SC
November 2018 to January 2019
• Benefit Verification Specialist
• Duties are making outbound calls to different insurance companies to verify the patient's medical benefits on behalf of the patient.
Medicine Technician/caregiver
Carolina Gardens-York, SC
November 2015 to November 2016
• Give different resident's their medicine
• Assist with different resident's personal care
• Provide different types of care to the residents Shipping and Receiving Data Entry Clerk
Meritor Inc-York, SC
October 2014 to August 2015
• Pulled and Scanned tickets off different truck axles and entered data into different format in using company selected software
• Compared data with source document, or re-enter data in verification format to detect errors
• Operated data entry device such as keyboard and enter data using company selected software programs and have forklift experience
Data Entry Clerk
Vision Metering-York, SC
June 2010 to August 2011
• Compared data with source documents, or re-entered data in verification format to detect errors
• Operated data entry device such as keyboard or photo composing perforator
• Expeditiously received meters for inspection and entered data using company selected software programs
Machine Operator
Hella Lighting Corporation-York, SC
August 2006 to September 2009
• Maintained production equipment and machinery
• Completed production reports and communicated to team lead
• Performed quality checks on vehicle headlamps
Assistant Manager
Athletic Shoe Warehouse-York, SC
October 2005 to July 2006
• Directly supervised and coordinated activities of sales workers in a retail environment
• Completed management duties such as purchasing, budgeting, accounting functions, and personnel forms
• Assisted customers with locating inventory, operated cash registers, and offering friendly sales advice Sterile Processing Technician
Piedmont Medical Center-Rock Hill, SC
May 2003 to August 2005
• Created preference cards for surgeons
• Routinely processed instruments to be sent for repairs
• Examined stock to identify items to be reordered Education
DeVry University - Charlotte, NC
August 2023 to Present
York Technical College - Rock Hill, SC
February 2011 to May 2012
Silver York County Employment Security Commission - Rock Hill, SC June 2007 to May 2011
Diploma in Accounting and Bookkeeping Courses
York Comprensive High School - York, SC
August 1995 to June 1999
Skills
• CNA
• Sales
• Manufacturing
• Forklift
• PCA
• Customer service (10+ years)
• English (10+ years)
• Warehouse Experience (10+ years)
• Call Center (1 year)
• Home Care
• Microsoft Office (5 years)
• Medical terminology
• Shipping & receiving
• Hand tools
• Word processing
• Mechanical knowledge
• experience forklift stand up lift and sit down forklift and machine operator (2 years)
• Microsoft Word (10+ years)
• Manufacturing Experience (5 years)
• Customer Support
• Time management
• Cold Calling
• Warehouse experience
• Nursing Experience (10+ years)
• Filing
• Communication skills
• Customer Care (10+ years)
• Caregiving (10+ years)
• Quality Inspection
• Customer Service (10+ years)
• Excel (10+ years)
• Quality Control
• Microsoft Excel (5 years)
• Clerical experience
• Power tools
• Basic math
• Organizational skills
Certifications and Licenses
Driver's License
CNA
BLS Certification
CPR Certification
Pallet Jack Certification
First Aid Certification