Customer Service Corporate Trainer

Ashley Goodwin

**** ************ **, ** ***** 920-***-**** ***************@*****.***

Professional Summary

Customer-focused sales and marketing professional with over 10 years of experience driving customer satisfaction and team performance. Proven leader and corporate trainer skilled in retention strategies, relationship building, and sales growth through strong communication and service.

Skills

• Customer Service

• Sales & Marketing

• Appointment Scheduling

• Corporate Training

• Problem Solving

• Clerical Duties

• Payment Processing

• Customer Retention

• Retail & Restaurant Experience

Professional Experience

Sales/Marketing Comedy Club – Appleton, WI October 2020 – March 2021

• Handled marketing and sales initiatives to drive attendance.

• Processed payments and resolved customer complaints and inquiries.

Server Perkins Restaurant – Appleton, WI June 2018 – August 2018

• Delivered excellent customer service and managed order-taking and payments.

Receptionist Massage Envy – Appleton, WI March 2016 – February 2017

• Scheduled appointments and processed payments.

• Promoted membership and referral programs.

Corporate Trainer Empire ICS – Green Bay, WI January 2015 – February 2016

• Trained new hires in sales techniques and customer service.

• Led marketing efforts and implemented customer retention strategies.

Server Buffalo Wild Wings – Appleton, WI April 2012 – February 2016

• Provided customer service, took orders, and processed transactions.

• Opened and closed the store as part of daily operations.

Environmental Services Appleton Medical Center – Appleton, WI January 2010 – March 2012

• Maintained cleanliness of patient rooms and common areas.

• Restocked patient rooms with essential supplies.

Janitorial Jack’s Maintenance – Neenah, WI January 2008 – January 2010

• Cleaned assigned businesses and managed inventory of cleaning supplies.

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