Lead Phlebotomist Quality Control
Resume:
PROFESSIONAL SUMMARY
Veteran Lead Phlebotomist with a solid background in phlebotomy
experience over sixteen years, ensuring accuracy and patient comfort. Skilled in venipuncture and specimen handling, contributing to efficient lab operations. Demonstrated ability to maintain sterile environments and effectively communicate with diverse patients. Proven track record of excellence working in all clinical and mobile settings. Expert in all aspects of venipuncture with success in working with difficult or needle-adverse individuals.
WORK HISTORY
Lead Phlebotomist, 08/2012 - Current
ADURO Lab, DFW
Phlebotomist (Temp), 04/2015 - 07/2025
Different Agencies, Dallas, Texas
Dallas, TX 75220
***************@*****.***
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SKILLS
ROBIN DAILEY,
NHA(CPT)(BLS)CM
Performed venipunctures, of all blood types, specimen's collections, finger and capillary sticks for a diverse suite of patients including pediatric, adolescence, geriatric, neonate, early adult, toddlers and newborn
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Prepared, processed, and stored patient specimens and samples according to departmental procedures & policies using standard techniques and equipment
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Obtained intake information, including personal data, medical history, and insurance Coverage
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• Carefully followed all safety procedures during phlebotomy work Performed a variety of routine blood drawing procedures using butterfly, syringe, and straight needles
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• Performed quality control tests on collected specimens.
• Maintained a clean, safe, and organized work environment.
• Prepared specimens for transport to external laboratories. Assisted in the preparation of laboratory specimens for analysis and testing.
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• Adhered to HIPAA guidelines regarding patient privacy.
• Monitored inventory levels of supplies used in phlebotomy services.
• Assisted in the training of new phlebotomists.
Performed venipuncture and other blood collection procedures according to established standards.
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• Processed samples accurately and efficiently.
• Phlebotomy
• Venipuncture techniques
• Analytical skills
• Interpersonal skills
• Infection Control
• Specimen Preparation
• Blood collection
• Donor screening
• Venipuncture
• Patient support
• Anatomy and physiology
• Specimen handling
• LIS
• Meditech
• Epic software
• Touch software
• Cerner
• Quantum 360
• Microsoft Office
• PowerPoint
• Excel
• Access
• Word
• Medical Records Review
• Data Entry
• Paperwork
• Hemoglobin Testing
• Sanitation and sterilization
• Medical terminology knowledge
• Venipuncture Expertise
Phlebotomist, 03/2015 - 06/2017
Children Health Dallas Texas, Dallas, Texas
Phlebotomist, 05/2012 - 01/2015
Dean Urgent Care Wisconsin, Wisconsin
Phlebotomist, 06/2009 - 03/2012
Meriter Hospital Wisconsin, Wisconsin
EDUCATION
• Provided excellent customer service while interacting with patients.
• Responded quickly and effectively to emergency situations. Collected specimens from pediatric, adult, geriatric, and special needs patients.
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• Verified patient information prior to specimen collection. Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
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Performed venipunctures, of all blood types, specimen's collections, finger and capillary sticks for a diverse suite of patients including pediatric, adolescence, geriatric, neonate, early adult, toddlers and newborn
•
Prepared, processed, and stored patient specimens and samples according to departmental procedures & policies using standard techniques and equipment
•
Obtained intake information, including personal data, medical history, and insurance Coverage
•
• Carefully followed all safety procedures during phlebotomy work Performed a variety of routine blood drawing procedures using butterfly, syringe, and straight needles
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Properly identifies patient by scanning bracelet with a soft ID collector device
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Reassures patient about procedure and allay the fears of the patient
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Collects vacutainer tubes in proper order of draw and gently mixes tubes
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Leaves patient in a safe environment (e.g., bed rails up, etc.) Delivered blood samples to various departments as required
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• Collected urine analysis and urine drug screen specimens.
• Provided excellent customer service while interacting with patients. Collected specimens from pediatric, adult, geriatric, and special needs patients.
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• Adhered to HIPAA guidelines regarding patient privacy. Performed venipuncture and other blood collection procedures according to established standards.
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Documented patient information into electronic medical records system.
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• Processed samples accurately and efficiently.
Reported any abnormal results or trends to supervisor or laboratory manager.
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• Therapeutic phlebotomy
• HIPAA
• Communication abilities
• Sky Lab
• Soft Lab
• Processing
• Health Education
• Diagnostic Testing
• HIPAA Compliance
• Patient Care
• Medical Records Maintenance
• Quality Control
Cardiopulmonary Resuscitation Training Certificate, BLS, Expected in 09/2026
American Heart Association
Phlebotomy Technician Program Diploma, 08/2009
M.A.T.C Milwaukee - Milwaukee, WI
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