Information Technology Technical Support

Detail-oriented and analytical IT professional with a Master’s in Information Technology and a

strong foundation in systems support, data analysis, and performance monitoring. Demonstrated ability to manage IT infrastructure, compile reports, and ensure system uptime. Committed to delivering quality work both independently and within team settings. Seeking to contribute technical expertise and problem-solving skills as an IT Operations Systems Analyst. Operating Systems: Windows, Linux

Data Analysis

Troubleshooting

Microsoft Office

Excellent communication

Strong problem-solving skills

Good Time management Skills

Keen Attention to Details

TMD Inc

Masters of Science in Information Technology (MSIT) GPA 3.93/4.0 Bachelor of Technology (BTECH), Microbiology GPA 3.06/4.0 Quality and Systems Analyst

Majors: Data and Systems Analyst

Federal University of Technology, Akure, Nig.

Conduct detailed inspections of manufacturing processes and equipment to ensure compliance with operational standards.

Perform regular checks on production systems, identifying discrepancies and potential faults while recording non-conformances for quality improvement purposes. Use digital tools and internal tracking systems to log quality data and generate reports. Collaborate with cross-functional teams, including engineering and production staff, to communicate findings and implement improvements.

Jan 2025 - Present.

IT SUPPORT TECHNICIAN

419-***-**** ****************@*****.*** 324 Manville Avenue, Bowling Green, OH. 43402 https://www.linkedin.com/in/tahir-bukhari-3b480023 Tahir T. Bukhari

PROFESSIONAL EXPERIENCE

EDUCATION

KEY COMPETENCIES

American National University Salem, VA.

May 2023 - Jan 2025

Jan 2014 - Dec 2019

Grammer Americas

IT Support Specialist (Intern)

Sept 2023 - April 2024.

Installed, configured, and maintained hardware, operating systems, and software for a large user base.

Provided Tier 1 and Tier 2 support, diagnosing and resolving hardware, software, and network-related issues.

Assisted with Active Directory administration, user account management, and security group updates.

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