Portfolio Manager Quality Assurance

RAJEEV MOHANTY

Toronto Mob: +1-647-***-**** ******.*******@*****.***

www.linkedin.com/in/rajeev-mohanty-a3225519

High-focused, seasoned IT professional with 20 years of experience leading quality assurance initiatives, test strategies for large scale software delivery programs within banking, finance and travel domains.

• Led large engagement bringing transformation through test frameworks ensuring compliance and optimizing software quality.

• Stakeholder management in managed service model driving innovation, test frameworks, optimizing testing efficiency with operational SLAs & test process compliance.

• Proven ability to lead cross-functional team, implement scalable frameworks driving quality improvements in Core Banking, Digital Banking, Regulatory & Compliance Reporting System.

• Well-rounded experience of QA transformation across multitudes of projects leading a team of 50 plus in a global delivery model across onsite, offshore and nearshore. WORK EXPERIENCE

Tech Mahindra Ltd Apr, 2014 to Present Toronto, ON QA Delivery Manager/Portfolio Manager

Client: The Bank of Nova Scotia (Canadian Banking)

• Defined and executed technical testing strategies including performance, API and cloud testing along with test methodologies and approach.

• Guided team on early testing approach (Shift Left) leveraging Service Virtualization (CA LISA), right sizing.

• Oversee defect management, risk assessment, audit compliance and test governance ensuring high software quality.

• Provided executive level reporting on test coverage, defect trend, performance bottleneck, remediation plan and release readiness.

• Facilitated best practices to aid delivery and operational efficiency - Knowledge Management, Regression base pack, KM Heatmap, Training.

• Collaborated with stakeholders to understand value proposition and subsequently presented on value realization, best practices, key differentiators and periodic connect

(monthly/quarterly).

o Overseeing critical compliance regulatory projects (Risk Rating Engine, System Adjudication) for quick time to market.

o 75% progressive automation saving 40% of execution time. o Overseeing critical Cloud Upgrade projects (Pega based) end to end testing, presenting QA health report in steering meeting along with data driven predictive analysis.

• As a Portfolio Manager accountable for fulfilling following delivery & operational mandates:

o Automation mandate across projects/releases

o Demand Forecast & Estimates

o Weekly & Monthly Governance

o Periodic Quality Audits

o Milestones & Deliverables

o Resource Onboarding

o Contract Submission, Approval, Chargeback

o Knowledge Management (Heat Map, Confluence) & Induction to new team member

o Hiring, Attrition, Handover & Takeover

• Presenting test metrics to governance and tracking project level SLAs.

• Led team through all phases of testing that includes test efforts, planning, design and execution for functional and non-functional (load/stress/endurance) across different delivery models (Agile/Waterfall).

• Collaboration with cross-functional team for end-to-end testing, ensuring quality objectives are met at all levels of application interfaces, components level/services/mid- tier (middleware) and back-end (database).

• As a Performance Test Manager, accountable for following: o New Intake assessment from NFT (performance testing) standpoint o Planning/Performance Metrics identification/Design/Execution Monitoring and Recommendation

o Reviewed performance test metrics (SLA/SLI & SLO) and bottlenecks (slow transactions, memory leaks, high CPU usage etc), presentation to stakeholders.

• Risk remediation, performance improvement tracking to closure.

• Leading and managing QA teams across multiple geographies, standardizing testing best practices.

• Involved and Implemented test design automation (model-based testing) in projects as applicable.

• Project Synopsis: Periodic touch points with business, technical and external stakeholders (3rd party) for new initiatives, enhancements, upgrades across following lines of business:

o Branch Applications

Retail Branch

Creation and maintenance of customers. UI, API & Database validation

Risk Technology

Customer risk rating & Customer adjudication module. Validation of customer risk rating and adjudication messages. o Back-Office Applications

Global Risk Management

Risk & Compliance based applications testing (FINTRAC, FATCA Reporting, Moodys).

Shared Services (Back-office Apps) groups

Testing of Pega based applications replacing the legacy DCIW

(IBM), subsequently upgrade to Cloud.

Smart Automation (RPA)

More than 100+ business processes got automated through BOT implementation per year with a team size of 18.

• Implemented strong review process at each phase of STLC to ensure standards are met and represented portfolio for process audit.

Sonata Software Ltd Dec, 2003 to Apr, 2014 Hyderabad, INDIA Technical Lead

Client: Thomson Travels, UK / Flyin, UAE

• Participated and contributed in workshops to fine tune requirements, develop/review business specs.

• Test estimates across different phases of projects (Inception/Discovery/Finalization).

• Building team and leading them with test objectives, transition, mentorship and deliverable review.

• Setting-up test management tool, administration.

• Preparation of environment check list (H/W, S/W), test plan & test data requirement.

• Customer coordination for issues, escalation, resolution and tracking to closure.

• Spearheaded team towards fast delivery leveraging risk-based testing, automation and right sizing.

• Performed testing for across functional, database, compatibility and reports across Web/Desktop/Mobile applications.

• Performance analysis, identifying and resolving performance bottlenecks in close collaboration with developers.

• Appraising stakeholders with status reports, risks, remediation plan

(mitigation/contingency) backed by qualitative/quantitative data points.

• As Transition Manager designed and executed the transition checklist, deliverables in a timely manner.

• Change Request & PROD Defect management.

• Architect, designed and executed performance test (Load/Soak/Stress) for web & mobile application.

• Project Synopsis:

o Windows, Web and Mobile based apps under Travel domain.

Front end, Mid-tier & Back-end validations (SQL testing supporting Database changes).

o Configuration of Unix based batch jobs, test validations and sign off. o Supporting cross functional teams for need based test data extract, compatibility testing (database, cross-browser etc) & validation. Q-Check for PHS (Presbyterian Healthcare Services), US

• Assessment/Audit of existing test processes, gap identification and reporting to Test Centre of Excellence.

• Mapping the data gathered against the Q-Check requirements and formulating the Q- Check Metrics followed by Q-Check Assessment Report. CoE – Mobile Application Testing (Sonata Internal)

• Building the competency of mobility testing team on Functional Testing (Manual & Automated) and Non-Functional Testing (Performance & Security).

• Conducting POCs for existing customers and prospects on mobility offerings (Functional Automation & Performance).

• Mobile functional automation POC & customer presentation.

• Conducting POC on mobile based performance testing POC & developing a performance execution plan for mobile applications:

Client Application Performance (Browser Based & Native)

Network Performance

Server Performance

• Devise and OS Compatibility testing (iOS, Android and Cross-Browser).

• Mobile apps testing across emulator/real device and cloud base (Perfector/Gigafox) EDUCATION

Bachelor of Technology – Instrumentation & Electronics engineering: College of Engineering & Technology, Bhubaneswar, India

PROFESSIONAL ACHIEVEMENT / CERTIFICATION

• Project Management Professional (PMP) from PMI: Certificate # 1539908 / Valid through Oct’2027

• Professional Accolades: GURU, ACE (Associate Continuous Excel), PoB (Pat on Back), Grand Salute, Standing Ovation, You Made the Difference. EXPERTISE/SKILLS:

Transformation Management Transition Management QA Portfolio Management QA Program management Delivery Governance People Management Vendor & Stakeholder Management

Azure Google Cloud Service Virtualization Infrastructure-as-a-Service (IaaS) PEGA

Agile Waterfall CI / CD DevOps Selenium MBT Conformiq Perfecto UFT Jira XRAY ALM Jenkins Applitools Report Portal Quantum Framework Confluence Unix

Database (Oracle/MQSQL) SQL JMeter Load Runner Dynatrace Application Performance Centre

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