Raquel Haynes
Arlington, TX 76014
Objective:
To obtain a position in customer service, while utilizing my experience and knowledge in organization and people skills.
Experience:
02/05/2021-Current Inmar Intelligence Grand Prairie, TX
-Counting and Packing Medications
05/2020-12/2020 CMI Collections Coppell, TX
-Calling on delinquent accounts.
-Collecting Payments
08/2015-05/2018 Customer Care Assoc. Dialog Direct Fort Worth, TX
- Road Side Assistance
- Assist stranded members
- Schedule Appointments
- Update Members
- Check Back With Members
- Input New Member Information
- Collect Payment From Members
- Data Entry
- Mapping
- Excellent Customer Service
- Show Empathy
- Work In A Call Center Environment
- Navigating Several Sites
08/2014- 08/2015 Research Interviewer Nielsen TV Ratings Dallas, TX
- Persuading Potential Participates
- Data Entry
- Correctly Use An Automated Dialer
- Excellent Customer Service
- Navigate Three Sites
09/2008-07/2010 Customer Service GameStop Grapevine, TX
- Correcting Shipments
- Data Entry
- Scanning Product
- Excellent Customer Service
Education:
2004 South Grand Prairie high School Grand Prairie, TX (Knowledge of Computers Class) 2004-2005 Tarrant County College Arlington,TX ( Computer Skills Program)