Customer Service Representative

Engels Cruz Rios

American Canyon, CA *****

********@*****.***

+1-707-***-****

To secure a responsible career opportunity, fully utilizing my knowledge and skills. I consider myself a person who is willing to learn and adapt to different work environments. I am honest, punctual, proactive, jovial and I integrate quickly.

Dispuesto a trasladarse a: cualquier parte

Autorizado a trabajar en EE. UU. para cualquier empresa Experiencia laboral

Stocking Associate

Walmart-American Canyon, CA

febrero 2024 - Actualmente

Stoking Associate

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Night shift

Senior Customer Service Representative

Apoyo Financiero-Napa, CA

mayo 2024 - septiembre 2024

Senior Customer Service Representative

Full time 8 hrs

Sales Executive

Tigo Nicaragua-Managua

enero 2022 - diciembre 2023

D2D EXECUTIVE Position – Client contact, Customer Service Basic Computer Science Teacher

Escuela Normal Alesio Blandon Juarez-Managua

enero 2018 - diciembre 2022

Taught basic computer classes, email creation, complete office package, and use of classroom platform. Warehouse Clerk

Unicomer Nicaragua-Managua

enero 2017 - diciembre 2018

Several roles: Ordered products, select by size, load and unload trucks, record exit and entry of products into the system by verifying codes.

Collections Supervisor

Banco de Finanza BDF-Managua

enero 2007 - diciembre 2013

Provide follow-up to external collection agencies hired by the bank.Designate and send collection portfolio by agency. Keep recovery statistics by agency.

Report recovery to each agency and show guidelines to follow. Presentation of general results to manager and bank heads. Material Handler/Package Handler

Neville’s Moving Co.-Miami, FL

enero 2003 - diciembre 2003

Perform house moves, packaging, truck loading. Provide quality service. Educación y formación

Primary Education Teacher en Teaching Credentials

Escuela Normal Alesio Blandon Juarez - Managua, NI 2019 - 2022

Bachelor's Degree en Magisterial

Preparatoria Unan Managua - Managua, NI

2005 - 2007

Habilidades y conocimientos

• Leadership (8 years)

• Organizational skills (5 years)

• Microcomputer operator (7 years)

• Communication skills (10+ years)

• Intermediate Portuguese

• Administrative experience (9 years)

• Native language Spanish

• Office package domain (6 years) Spanish

• Beginner

• Customer Service (10+ years)

Idiomas

• Spanish - Nativo

• Portuguese - Principiante

• English-speaking - Principiante

Certificados y licencias

CDL

Actualmente

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