Front Desk Agent

Frank Clark

**** **** ****** **. *** Diego, CA **110

**********************@*****.***

phone Number 619-***-****

I have several years in Customer Service and working in hospitality, and also working working and self storage I have several years working on opera computer system, and I also worked in the mail room and answering phones as a PBX operator

PBX Operator

Wyndham San Diego Bayside - San Diego, CA

May 2017 to January 2024

Answering phone calls doing data entry transferring phone calls to different departments working at the front desk checking people in checking people out

Front Desk Agent

La Quinta Hotel - Phoenix, AZ

April 2011 to March 2018

Filed and maintained records

Greeted persons entering establishment, determined nature and purpose of visit, and directed them to specific destinations

Listened and resolved complaints from customers and public

Operated telephone switchboard to answer, screen and forward calls

Performed administrative support tasks

Provided information, took messages and scheduled appointments

Received payment and recorded receipts for services

Front Desk Agent

Best Western - Chandler, AZ

March 2015 to April 2017

Filed and maintained records

Greeted persons entering establishment, determined nature and purpose of visit, and directed them to specific destinations

Listened and resolved complaints from customers and public

Operated telephone switchboard to answer, screen and forward calls

Performed administrative support tasks

Provided information, took messages and scheduled appointments

Received payment and recorded receipts for services

Front Desk Agent

Best Western - Joliet, IL

October 2007 to May 2011

Night Audit

Answer Phone Calls Take Reservation Take Payments Check in Guest and Check out Guest

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