Thea Klikier
Registered Nurse
Blackwood, NJ, 08012
***********@*****.***
CAREER PROFILE
Jefferson NJ Health,
Washington Township, NJ
January 2024- Present
Virtua Health Our Lady of Lourdes, Camden, NJ
October 2023 – January 2025
Jefferson Health NJ
Washington Township, NJ
May 2022 – July 2023
Registered Nurse, Intensive Care
Deliver high-quality, evidence-based care to critically ill patients with complex conditions, including sepsis, acute respiratory distress syndrome (ARDS), myocardial infarction, stroke, and post-operative complications.
Monitor and manage patients requiring mechanical ventilation, vasoactive drips, and continuous cardiac monitoring.
Administer and titrate high-risk medications, including vasopressors, sedatives, anticoagulants, and thrombolytics.
Provide patient and family education on disease processes, procedures, and critical care interventions.
Participate in rapid response and code blue teams, ensuring swift and effective emergency interventions.
Registered Nurse, Interventional Cardiology
Provide evidence-based education to patients and families on treatment options, prevention, and safety.
Conduct comprehensive patient assessments to develop and implement individualized care plans.
Actively manage critical patient situations, maintaining adaptability in high-pressure scenarios.
Delegate tasks effectively, ensuring team accountability and quality of care.
Uphold best practices in infection control and patient safety standards.
Licensed Practical Nurse, Sub-acute
Delivered high-quality nursing care, focusing on patient safety and recovery.
Administered medications, monitored side effects, and adjusted care plans as needed.
Performed advanced nursing skills, including wound care, IV therapy, and tracheostomy care.
Educated patients and families to encourage informed decisions.
Managed admissions, discharges, and emergency transfers efficiently and with precision.
Spring Hills Post-Acute Care
Woodbury, NJ
February 2022- May 2023
Licensed Practical Nurse, Sub-acute unit
Administered and reviewed medications, ensuring accuracy and patient safety.
Documented detailed patient progress, wound care, and nursing interventions.
Built collaborative relationships with residents, families, and interdisciplinary teams.
Performed daily rounds to oversee and support direct care aligned with care plans.
Identified and responded promptly to signs of clinical decline.
Jefferson Health
Cherry Hill, NJ
June 2015 – January 2020
Independence Blue Cross
Philadelphia, PA
October 2003- November 2007
Surgical Pre-Clearance Call Center Representative
Streamlined appointment scheduling for radiology services, maximizing department efficiency.
Verified insurance eligibility and coordinated pre-approval processes with healthcare providers.
Maintained meticulous records of patient data, ensuring confidentiality and compliance.
Screened patients for financial assistance programs and facilitated eligibility determinations.
Developed rapport with patients, fostering trust and satisfaction throughout the pre-clearance process.
Member Services Call Center Representative
Delivered exceptional customer service in a high-volume call center, assisting members with inquiries related to healthcare benefits, claims, eligibility, billing, and coverage guidelines.
Handled 60–80 inbound calls daily, maintaining professionalism, accuracy, and empathy to resolve member issues on the first call whenever possible.
Navigated multiple systems (including Facets and other internal platforms) to research account details, update member information, and process requests efficiently.
Ensured strict compliance with HIPAA and internal privacy policies while handling sensitive personal and health-related information.
Consistently met or exceeded performance metrics, including call quality, average handle time, customer satisfaction, and first-call resolution.
EDUCATION & CERTIFICATIONS
Bachelor of Science in Nursing Rowan University, 2024
Associate Degree in Nursing County College, 2023
Practical Nurse Certification Camden County College, 2022
ACLS (Advanced Cardiovascular Life Support)
NIHSS (National Institutes of Health Stroke Scale)
BLS (Basic Life Support)
SKILLS
EPIC Software
Patient evaluation and care planning
Disease Education and Management
Stroke Education and Management
Infection prevention
Patient Satisfaction