Medical Records Front Desk
Resume:
Farah Salame
**********@*****.***
EXPERIENCE
HMC Urgent Care/ Primary Care- Dearborn
Front Desk/Medical Records Specialis/ Lead (May 2024 – Present)
● Manage patient scheduling, check-ins, and insurance verification.
● Maintain and update medical records in NextGen, and handle prior authorizations through CoverMyMeds.
● Assist with administrative tasks, ensuring smooth office operations and HIPAA compliance.
● Medical records through health and auto insurances
● Optum care gap closures
Corewell Health Hospital- Dearborn
Nursing Assistant – Med-Surg Unit (January 2023 – October 2023)
● Assisted nurses with patient care, including vitals monitoring, daily activities and more
● Documented patient information in EPIC EMR, ensuring accurate record-keeping.
● Supported multidisciplinary teams in delivering high-quality patient care.
American Internal Medicine- Dearborn
Front Desk Receptionist (January 2024 – May 2024)
● Scheduled patient appointments and processed insurance authorizations using RXNT EMR.
● Provided administrative support, including managing patient inquiries and medical documentation.
● Ensured accurate and confidential handling of patient records. EDUCATION
Purdue University (2024 – May, 2025)
Bachelor of Science in Healthcare Administration
GPA 3.35
Henry Ford Community College (2020 – 2023)
SKILLS
EMR Systems: EPIC, NextGen,
and RXNT (training on
AthenaOne)
Medical Records Management
Prior Authorizations
(CoverMyMeds)
Patient Scheduling &
Insurance Verification
HIPAA Compliance &
Confidentiality
Strong interpersonal and
communication skills
Microsoft 365
LANGUAGES
Arabic and English
Associate of Science in General Studies
GPA 3.5
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