Project Manager Technical
Resume:
STALIN BOSE
S E N I O R I T P R O F E S S I O N A L
******.****.**@*****.***
Dallas Tx, USA
SUMMARY
Highly accomplished IT Professional having played varied roles of Program Management, Engagement Manager & Presales/Solution Architect with experience in leading large-scale programs for Fortune 500 companies within the Insurance
(Commercial Lines, Personal Lines, Workers Comp), Risk & GRC, and Banking
(Merchant Services) sectors. Proven expertise as Scrum of Scrums professional in Agile Project Management, guiding cross-functional teams, fostering collaborative environments, and delivering complex solutions in multi-vendor environments. Collaborates across teams by managing combined backlogs, aligning sprint plans and processes. Helps remove roadblocks and risks between teams, promotes program transparency and improves overall delivery. Demonstrated success in driving digital transformations, including Legacy to DuckCreek migrations and enterprise-wide Agile transformations, with a focus on LEAN principles, AI, and automation to maximize value delivery.
STRENGTHS
• Insurance domain expertise Commercial Lines Property & Casualty Workers Comp Reinsurance (Seeded) Duckcreek Product Suits
• Experience in executing complex IT projects (Agile and Waterfall) Delivery Excellence Service Excellence Focus on continuous improvements and KPI, Metrics Process Efficiency Innovation Building high performing teams across various geographies.
• Experience across Technology areas: Hyperscalers (AWS & Azure), Salesforce (Sales Cloud, Service Cloud & Pardot), SAP (FSCD, FICO & ICM), ServiceNow (ITSM, HRSD
& CMDB), Data and Analytics, Java, .Net, SharePoint, DevSecOps, Cybersecurity
(Rapid-7), Rules Engine (Inrule)
CONTACT
PROFESSIONAL EXPERIENCE
• ATOS (Previously Syntel) 2008 to 2025: Program Manager / Engagement Manager
• WIPRO 2007 – 2008: Project Manager
• XANSA (Steria) 2000 – 2007: Project Lead
• IMR GLOBAL (CGI) 1998 – 2000: Software Engineer EDUCATION
Masters in Computer
Application (MCA)
MS University, Tirunelveli India
1998
Bachelors in Physics (Bsc)
MS University, Tirunelveli India
1994
SKILLS
Leadership
Technology
Critical thinking
Time management
Communication
Adaptability
Collaboration
Engagement Manager Experience (for two accounts) – Atos - Sep 2023 to Apr 2025 ICW Group:
• Right from inception involved in customer connect, solution definition, sizing, cost benefit analysis and stood up a day zero team
• Delivered 350% growth in 3 years and in SAP (Insurance Billing) and Salesforce portfolios with offshore centric team
• Fostered Gen AI adaption for LEAN development and QA
• Collaborated with Atos’ Domain Practice and conducted product evaluation aligning with ICW’s decision to expand to new LOB in Commercial Multi-Peril Insurance
• Setup Managed Services leveraging Offshore & Nearshore (Mexico) for SAP -FSCD – Billing services – Covering BAU, Projects and Production Support
• Conducted an Agentic AI-based POC for migrating rules to Inrule, a SaaS tool, and subsequently secured the project.
• We implemented a 24/7 "Eyes on Glass" NOC for Infra Services, staffed offshore and in Mexico. To improve efficiency, we also deployed a Gen AI chatbot for rapid response and automated remediation of common issues
• Successfully secured a proposal for and subsequently delivered an SAP upgrade from ECC 6.0 to EHP 8.0. Fiera Capital:
• Managed ongoing enhancements Level -3 support
• Facilitation of enhancement tickets delivery, handling issues, track progress, reporting collaborate with Change board and manage deployments
• Initiated cost optimization for customer by leveraging automation experts to perform assessment, estimate and cost benefit analysis. Successfully automated 200+ use cases in UI Path and set up a continuous automation maintenance team
• Implemented GEN AI – Developer & QE Assist to drive LEAN Program Manager Experiences:
Program Manager - ICW Group – May 2021 to Sep 2023
• Orchestrated cross-team product development for Salesforce agent onboarding by synthesizing product requirements and prioritizing features across Sales and Service Cloud teams.
• Managed and aligned multiple team backlogs and roadmaps for ongoing Salesforce enhancements and support, facilitating continuous improvement across the program based on user needs.
• Drove a unified product vision and facilitated the coordinated feature development of the Agent Portal UI modernization project (LWC) across contributing Scrum teams, focusing on a consistent and enhanced user experience.
• Collaborated with clients and stakeholders across multiple teams to define integrated product solutions, assess overall market value, and helped establish aligned agile product development teams
• Developed overarching product plans and guided individual Scrum teams in defining user stories and delivering integrated product increments
• Contributed to the program-level product strategy for modernizing a legacy system to a microservices architecture, collaborating with a cross-functional team representing various product areas.
• Influenced the cross-team product approach for a vendor migration project within SAP, ensuring minimal disruption to integrated user workflows.
• Facilitated PI Planning sessions, Scrum of Scrums meetings, and program-level retrospectives to ensure product alignment, identify cross-team dependencies, and drive iterative program improvement.
• Championed and facilitated the adoption of in-sprint automation using AI-powered tools across the entire release train, driving efficiency gains at the program level.
• Synthesized user feedback and analyzed product data from multiple teams to inform data-driven decisions for optimizing features and functionality across the integrated product.
• Led program-level product demonstrations, managed cross-team feature requests, and conducted value analysis to inform the overall product roadmap and strategic direction. Program Manager - JP Morgan Chase – Feb 2020 to Apr 2021
• Managed agile project planning, schedules, team collaboration, impediment removal, progress tracking, reporting, and budget adherence.
• Collaborated with client leadership and Atos for project planning and estimation, onboarded skilled resources, and coached the team to ensure on-time delivery.
• Delivered the Merchant Service Network Tokenization program using AWS, Java, Python, and EKS within an agile delivery model.
• Led the development of the Unified Payment Gateway with Java, Kafka, DynamoDB, AWS, and Terraform, leveraging agile practices.
• Drove a Consulting Initiative for Architecture Optimization to resolve issues in the Event-Driven Architecture. Technical Project Manager - Riskonnect, Atlanta GA – Top Risk & GRC Product Company – 2019 to 2020
• Responsible for planning, schedules, facilitating team collaboration, addressing impediments, tracking progress, reporting and budget
• Synergized with Atos Salesforce Practice to deliver Solution Proposal (1.3MM) and opened the Logo for product upgrade for 210 RIMIS product customers
• Executed Customer Migration – Migration of 250 customers from Clear-site(Legacy) to Riskonnect – SQL Server, SSIS, Salesforce Apex, Triggers, SOQL etc
• Xactium acquisition - Delivered product unification of Xactium and Riskonnect GRC Risk Management Product Customization – Salesforce Apex, Triggers, Process Builders, Flows & Lightning UI Technical Project Manager QBE Insurance, Madison WI – Top Commercial Lines Insurance Provider – 2016- 2019
• Assessment on the project objectives and identified challenges and dependencies
• Developed strategy covering 203 application interfaces focusing on simplified remediation process, POC for mule soft, operational acceptance and tool based testing
• Implemented the governance structure and continuously monitored and improved the communication model
• Stakeholder communication and dependency management with vendors (Mulesoft, Dev Team, Release Management, BAU support, Environment team, operations and DBAs)
• Leverage Program Management office for operational monitoring, metrics and budget control
• Plan the implementation and drive the implementation for Pilot
• Liaising with multi functional, multi vendor and multi geographic team (Syntel and other vendor teams) to track progress and resolve issues
• Issue and escalation – Handled with structured process and RCA
• Risk and Issue Management
Technical Project Manager - Zurich Insurance, UK – 2014- 2016
• Legacy to Duckcreek Transformation of SME (Small Medium Enterprise) line of business
• Lead the team of Duckcreek developers and QA and involved in planning, business interaction, specifications (UI, Rules, Manuscripts), Regression test development and QA automation and customer demo of product
• DC tools development team for out of the box testing tools development
• Owned estimates, resource forecasts, risk management, delivery tracking and business demos Technical Project Manager - Standard Life (ABRDN) – Large Life Insurance Provider in UK – 2011- 2014
• Define the Solution Approach of Managed Services - Proposal (Won in 2009)
• Plan and execute the transition from staffing operation to Managed Service.
• Execute multiple projects with Stringent SLAs (BAU changes and regression, Mark-it EDM implementation(AGILE), Windows upgrade and DW implementation (AGILE)
• Implemented automation with iTAP and business process testing with BPTR
• Delivered 100% compliance with KIPIs throughout the engagement, with zero defect slippage to UAT
• Achieved business growth for Syntel in Mark-it EDM and Environment management space
• Driving Managed service operations and control budge within the agreed capacity and managed costing for additional requirements
• Participate in strategic communication on efficiency improvement and KPI reviews EARLIER EXPERIENCES
• Insurance Practice Consultant (Eviden ) – Technical Solutions, Due Diligence, Defense Presentation (Led RFP response team for DuckCreek implementation for 2 prospects) – 2008 2010 – Chennai, India
• Project Manager (Wipro)- Nationwide Insurance, Billing – 2007 – 2008 - Chennai, India
• Project Lead (Xansa) – Mainframe Upgrade and Data Migration from Tandem to Mainframe – 2003 – 2006 – Chennai, India
• Software Engineer (Xansa) – ETL Developer in Aviva(Hibernian), Ireland – 2000-2002 – Dublin, Ireland
• Software Engineer(IMR Global) – Production Support – Win-Dixie Stores, 1998-2000 – Mumbai, India
Contact this candidate