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Customer Service Team Member

Location:
Washington, DC
Salary:
18.50
Posted:
May 26, 2025

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Resume:

Ashanti Smith

Washington, DC

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Concierge/Receptionist

NVT Staffing -

Washington, DC

May 2024 to May 2024

Cashier/Sales Associate/Customer Service

Ledo's Pizza -

Washington, DC

April 2024 to February 14,2025

Cashier/Bartender

Crush Pizza -

Virginia

September 2023 to January 2024

At crush I am a Cashier with excellent customer service. I am also being taught bartending where I sell liquor, wine & beer. We have to clean and serve the food to our customers.

Assistant Teacher

Happy Faces Academy DC -

Washington, DC

March 2023 to May 2023

I worked with Infant - ages 5. My experience I changed diapers and fed them breakfast, lunch and snack. I had walks outside & play time. We have circle time which includes story time, sing songs & free time. We taught them numbers allowed them to do arts n craft. We’re giving an iPad to upload all activities on our app so the parents are allowed to keep up with their children’s day.

Team Member

Shake Shack -

Washington, DC

June 2022 to January 2023

Working at shake shack I was a Team member that was crossed trained at every station which included cashier, cold side, hot side, FOH, BOH, PREP. Being crossed trained actually helps a lot because I like to multitask and stay busy. Ride Operator

Six Flags, Inc. -

Bowie, MD

https://careers.wmata.com/psc/careers/EXT_APPLICANT/HRMage=HRS_CE_HM_POST&Action=U&HRS_PERSON_ID=726095 2024.09.19, 12:29 AM Page 1 of 4

March 2022 to April 2022

Six flags cross trains us on two rides. I had to go through safety classes n complete test in order to be able to become a Ride operator. Customer service comes in when our guest enters our ride area and we have to spill to them the rules of the ride before they are allowed to get on. Being a ride attendant we make sure that everyone in strapped in the ride completely n safe. Due to COVID we had to sanitize the ride after every cycle.

Cashier/Customer Service

Giant Food -

Washington, DC

April 2021 to August 2021

Cashier

Customer service

Bagger

Cash handling

Cleaning

Education

High school diploma

Dunbar High School -

Washington, DC

2020 to September 2020

Skills

• Cashiering

• Cash handling

• Customer service

• Cleaning

• Stocking

• Basic Math

• Heavy Lifting

• English

• Guest Services

• Retail Sales

• Kitchen Experience

• Bartending

• Serving Experience

https://careers.wmata.com/psc/careers/EXT_APPLICANT/HRMage=HRS_CE_HM_POST&Action=U&HRS_PERSON_ID=726095 2024.09.19, 12:29 AM Page 2 of 4

Assessments

Food service fit: Crew member — Completed

June 2020

Measures the traits that are important for successful food service crew members Full results: Completed

Work style: Reliability — Completed

April 2022

• Serving

• Food handling

• Guest services

• Cash handling

• Cash register

• Customer service

• Heavy lifting

• Sales

• Retail sales

• Teaching

• Childcare

• Assistant teacher

• Computer skills

• Communication skills

• Hospitality

• Microsoft Word

• English

• Restaurant experience

• Grocery store

• Food safety

• Organizational skills

• Classroom experience

• Early childhood education

https://careers.wmata.com/psc/careers/EXT_APPLICANT/HRMage=HRS_CE_HM_POST&Action=U&HRS_PERSON_ID=726095 2024.09.19, 12:29 AM Page 3 of 4

Tendency to be reliable, dependable, and act with integrity at work Full results: Completed

Food service: Customer situations — Proficient

October 2023

Identifying and addressing customer needs in a food service setting Full results: Proficient

Work motivation — Proficient

October 2020

Level of motivation and discipline applied toward work Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. https://careers.wmata.com/psc/careers/EXT_APPLICANT/HRMage=HRS_CE_HM_POST&Action=U&HRS_PERSON_ID=726095 2024.09.19, 12:29 AM Page 4 of 4



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