Customer Service Los Angeles
Resume:
Nikia Sutton
Safety Coordinator/ Environmental Manufacture Technician
************@*****.***
Los Angeles, CA 90044
Willing to relocate to Houston, TX, Dallas, TX, or Los Angeles, CA
Authorized to work in the US for any employer
Summary
I am seeking employment with a company that has a challenging, yet stable environment. I possess
over 15 years experience within the Customer Service & Environmental/Distribution Service Industries. With my
Experience and Knowledge. I will be a tremendous asset to your company.
Work experience
Customer Service Specialist (Remote)
Optum - Eden Prairie, MN
March 2021 to March 2025
Answer Customer Calls And Handle All Their Inquires and Concerns Of Their Accounts. Explain To Customers About Our Services, Input Information Into Data Bäse To Keep Records & Inventory of All Accounts & Products. Answer and Direct Phone Lines. Dispatch Calls That Are Needed an Routed Out. Data Entry.
Ramp Agent/Baggage Handler(TDY) Part Time
McGee Air Services - SeaTac, WA
December 2021 to July 2024
Handled Baggage Within The Piers Making Sure Luggage Went to the correct flights, Ran Hot Bags To Planes, Prep planes for departure. Upload & download aircraft. Prepare water, air, & power to aircraft. Upload and download mail, cargo, and Baggage. Wing walk to guide pilot in correct directions with the plane. Some Dispatch work including running operations of where to put crews as well as planes.
Environmental Technician
Noratel Power Engineering - Carson, CA
June 2017 to January 2022
Assemble and Build Transmitters, and Transformers. Hydro blast field area, some scaffolding when needed. Work with final production assembly. Some welding as well as fabrication machines. Some quality control. Head leader of our safety team/ committee.
Project Manager/Safety Coordinator (Turnaround Position)
Chevron Refinery - El Segundo, CA
September 2015 to May 2017
Responsible for managing and delegating responsibilities to 15-22 employees.
Monitoring and protecting the workers in confined spaces/hot work, preventing
fires and monitoring air pressure, and hydro blast of pavements and ports.
Warehouse Lead/(Temp Assignment)
Yusen Logistics - Bellflower, CA
January 2014 to August 2015
Responsible for directing and coordinating activities of laborers/material handlers,
overseeing that all products are shipped out correctly, processing an accurate count of all products inbound and outbound, and generating daily recaps/manifests. Dispatch drivers to correct gates for loading and unloading. As well as routes.
Warehouse Lead
Damco Staffing - Lynwood, CA
January 2012 to December 2013
Responsible for directing and coordinating proper loading/unloading of containers,
directing and coordinating activities of laborers/material handlers, overseeing that
all products are shipped out correctly, processing an accurate count of all products
received and shipped, and directing and coordinating containers to reach high CBM
of 94.2 and above. Dispatch drivers to correct gates and docks for loading and unloading as well as route checks.
Safety Attendant
Hydrokem/Welltech Industries - Wilmington, CA
July 2009 to December 2011
Responsible for monitoring and protecting workers in confined spaces/hot work,
preventing fires and monitoring air pressure, and hydro blast of pavements and ports as well as work unit areas.
Environmental Field Supervisor
B.J. Disposal Inc - Watts, CA
September 2006 to January 2009
Oversee all hydro blast of hazardous materials, proper disassemble/reassemble
of cutters/machinery, and hazardous waste clean-up and proper handling of hazardous materials.
Caregiver/Personal Assistant
Barbee Dolls Child Care - Los Angeles, CA
January 2004 to May 2006
Care for children with disabilities. Make sure their fed, get their exercise throughout the day. Help them with their curriculum on a daily. Feed them their meals. Help assist management with paperwork and placement.
Education
Master's in Business Management and Marketing
University of Phoenix - Torrance, CA
August 2022 to Present
Bachelor's in Business Administration
South west jr college - Los Angeles, CA
Skills
material handlers - 7 years
Shipping & Receiving
Time management
English
Medical terminology
Coordinator - 7 years
Hydro blast - 7 years
Warehouse Management
R F Scanner - 5 years
Blueprint Reading
Asbestos
Microsoft Office - 7 years
Front desk
Microsoft Powerpoint
shipping
Adena /Zebra/Door Manager Program - 6 years
Microsoft Word - 7 years
Logistics
Rust
Welding
import/export - 7 years
Caregiving/ Personal Assistant - 5 years
Heavy Equipment Operation
Load & Unload
forklift
Computer skills
customer service - 10+ years
Excel - 7 years
Fabrication
MS OFFICE - 7 years
Clean
Warehouse Experience
inventory
Do you want to add any of these skills?
Do you want to add any of these skills?
Certifications & licenses
OSHA 30
Forklift Certification
Hazardous Waste Operations & Emergency Response Training
First Aid Certification
Additional information
SKILLS
Proficient in Microsoft Office
Adena software/door manager
Zebra Program
Warehouse lead over laborers/material handlers
Excellent customer service/organizational skills
Machinery skills - Usage of fire extinguishers/respirators
Knowledgeable in 4 gas monitors (LEL, CO, O, H )
Knowledgeable in shipping/receiving/import/export/ocean/air
Knowledgeable in successful production for customers productivity
Contact this candidate