Customer Service Data Entry

Location:

Newark, OH

Salary:

55000

Posted:

May 26, 2025

Contact this candidate

Resume:

MICHAEL A. BOOKER (U.S. Army ABN Veteran)

** *. **** ******. ******, OHIO 43055 740-***-**** ********@*****.***

SUMMARY

Skilled and Highly Effective Professional with a diverse set of skills. Offering quality work, strong organizational skills, excellent communication and interpersonal skills. Motivated employee with a very strong desire to succeed.

SKILLS & EXPERIENCE

* Troubleshooting

Data Entry

* Recordkeeping & Office Equip.

* Organization

Multi-task

Facility Maintenance

Structured Cabling

Networking

Supervisory

Effective Trainer

Motivator

Sales

Exceptional Customer Service

Mechanical Experience

Inventory Control

Warehousing

* Problem solving

Types 45 wpm

Organizing & Filing

Microsoft Word, Excel, PowerPoint etc.

Physical Security & Industrial Security

Distribution inbound/outbound.

PROFESSIONAL EXPERIENCE

Customer Service/Patient Billing Specialist(Remote) 6/2022-1/15/2025

(WebPT)

Columbus, Ohio

Manage high volume inbound and outbound calls in a timely manner while providing exceptional customer service. Complete assigned work as directed in a timely manner. Meet personal and team production and performance targets. Identify patient needs, clarify information, research every issue and provide solutions.

Customer Service/Billing Agent 05/2021-6/2022

(Spectrum) Zainesville, Ohio

We use a professional, courteous, and organized approach to problem solving. It helps establish and maintain positive relationships with our customers. Reliability, integrity and flexibility is a necessity for the customer service role resolving customer billing inquiries and account issues.

Communications Technician II 11/2018-5/2021

(I.E.S. Communications ) New Albany, Ohio

Low Voltage, Structured Cabling for Commercial Security Systems. Terminating, Testing, Routing, Bio-readers, CCTV cameras, WAPs(wireless access points), patch panel installation and build out at Facebook & Google Data Centers.

JUVENILE DETENTION OFFICER 3/2016-8/2018

(Multi-County Juvenile Detention Center) Lancaster,Ohio

Ensured safety and well being of all youth during their stay and program completion at the facility. Logged 24hr activity, provided emergency medical care until emergency personnel arrived when needed. Managed officers during assigned shift.

CARPET MAINTENANCE TECHNICIAN 10/2011-11/2018

(Fibercare Carpet Cleaning) Newark, Ohio

I perform scheduled program carpet cleaning with industrial extraction and cleaning equipment for residential and commercial facilities to maintain appearance and functionality of carpet fabric.

DIGITAL CABLE, TELEPHONE & INTERNET INSTALLATION TECHNICIAN 4/2004-2011

(P.B.I. Precision Broadband Inst. /Contractor for TW/ Insight Communications) Columbus, Ohio

(A.C.I. Advanced Communications Inc.

My responsibilities included the proper installation of

Insight/Time Warner home services and equipment. Rewiring, reworking all phone/cable jacks/lines.

UNIT LOGISTICS/SUPPLY SPECIALIST (AIRBORNE) 1996-2000

United States Army Ft. Bragg, North Carolina/Vicenza, Italy

My responsibilities included daily inventory control, accountability of all equipment & supplies for the purpose of distribution to soldiers in company or battalion. 3/505- 82nd Airborne Division.

LICKING HEIGHTS HIGH SCHOOL 1992 Pataskala, Ohio

OSHA 10 (2020) NewAlbany,Ohio HONDROS COLLEGE (Certified Personal Trainer) 4/2012 Westerville, Ohio

MICHAELA. BOOKER

51 S. 25th Street. NEWARK, OH 43055 740-***-**** ********@*****.***

PROFESSIONAL REFERENCES

Elizabeth Potts-(Manager /WebPT) 614-***-****

Mike Perez- Facebook/Google (I.E.S.Superintendent)

480-***-****

Kate Stickfort- (Manager/WebPT

651-***-****

Terry Willis (WebPT)

951-***-****