Administrative Assistant Human Resource

BD

BERNICE KARLYN DONKOH

+233-********* ********************@*****.***

EDUCATION

Bachelor of Commerce in Human Resource

Management (BCOM.HRM)

UNIVERSITY OF CAPE COAST

EXPERIENCE

Administrative Assistant

Ramii Engineering and Constructions

SKILLS & COMPETENCIES

● Effective Communication

● Computer Literacy ( Ms Word, Excel,

PowerPoint)

● HRIS software.(Topaz HR, People’s

Software)

● Administrative Support (Writing

Correspondences, Reports,

Presentations, Scanning,

Photocopying and Filings)

● Calendar Management

● Phone calls and email Management

SUMMARY

A highly motivated and detail-oriented

Human Resource Management graduate

with hands-on experience in human

resource operations, administration, and

customer service. Proven ability to

manage employee information,

coordinate employee onboarding

processes, and contribute to the

effective running of HR departments.

Seeking to further develop HR skills while

contributing positively to an

organization's success.

LANGUAGES

English

KEY ACHIEVEMENTS

HR Intern

Forestry Commission

HR Assistant

National Service

Optimized Calendar

Management

Reduced meeting scheduling time

by optimizing calendar

management processes.

Accurate HR Record

Maintenance

Achieved 95% accuracy in

maintaining HR records using

updated databases.

Successful Employee

Onboarding

Onboarded over 50 new employees,

enhancing team integration and

productivity.

Enhanced Customer Service

Improved customer service

satisfaction through efficient

communication and problem-

solving skills.

08/2019 - 08/2023

Cape Coast, Ghana

02/2025 - Present

Spintex, Accra, Ghana

•Providing exceptional calendar management, scheduling meetings and follow ups to the Manager

•Managing emails, phone calls and providing amazing customer service to clients

•Maintaining accurate and up-to-date records, reports and documents

•Assisting in coordination of events, conferences and meetings Human Resource Officer

Keda Gh Ceramics Company

07/2024 - 01/2025

Aboadze

•Conducted orientation and induction for new employees, ensuring a smooth onboarding process

•Review and verify all onboarding documents to ensure compliance with company standards

•Register employee information and issue staff IDs to all new hires

•Prepare and manage employee contract documents, facilitating contract signings

•Maintain and update employees' personal files, including records for current, past, and terminated employees

•Updated and managed employee information in the Human Resource Information System People's Software)

11/2023 - 07/2024

Tarkwa, Ghana

•Assisted in the preparation of administrative letters such as appointment, confirmation, resignation, retirement, and assumption of duty letters

•Provided support to the Registrar, Deputy Registrar, and Assistant Registrar in various administrative tasks

•Managed incoming and outgoing calls and communications

•Organized and maintained both personal and impersonal employee files

•Managed imprest and handled HR-related financial documentation

•Provided support at the reception desk when required

•Assisted in organizing meetings, preparing files, and setting up venues for meetings and events

2021 - 08/2021

Takoradi, Ghana

•Assisted in the collection and management of employee data for HR purposes

•Entered and updated employee information into the Human Resource Information System HRIS

•Filed documents and assisted with correspondence

•Supported the administration team in preparing for meetings and events, including setting up venues

•Contributed to the successful execution of the Green Ghana initiative 2021 Advanced

Tel: Email:

EDUCATION

West African Senior Secondary Certificate Examination

(WASSCE) - Business

ARCHBISHOP PORTER GIRLS' SECONDARY SCHOOL,

TAKORADI, GHANA

2018

Takoradi, Ghana

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