Customer Service M A

Amoy Ambersley

Newport, Manchester, Jamaica

1-658-***-****- 1-876-***-****

Email: ************************@*****.***

The Manager,

Dear Sir/Madam,

I am writing to express my interest in the position of any available position within your distinguished organization that best suits my qualifications. I am a certified Allied Health-Health Care Assistant, Food and Beverage Server, Mixologist, etc. You should know that I’m a swift learner, and I have high accountability for results. I also have a strong belief in good Customer Service because I believe it is the backbone of any successful organization. Nevertheless, I'm an individual who will make the necessary sacrifice for the job.

I am a very social person, and my cheerful disposition has made it easy for me to do well with others. I am also a very polite individual who loves to interact with people, and I do my work professionally. I execute every task given to me in immaculate timing, I’m a good team player and a great observer, and I know I would be a good worker and a great addition to your team.

I would be pleased to attend an interview virtually or face to face at any time which is convenient for you. You can contact me at the telephone number given 876-(238-6369). I look forward to hearing from you.

Sincerely,

Amoy Ambersley

Amoy Ambersley

Newport, Manchester, Jamaica.

************************@*****.***

Tel- 1876 ( 238-6369)

JOB OBJECTIVE:

To obtain any available position that best suits my qualifications, to which I can contribute my utmost to your organization. Nevertheless, I am a well-rounded, hardworking, adaptive, and self-motivated individual who is willing to work outside my area of expertise. My main goal is to exceptionally complete each task assigned to me and to play my part in improving the organization of which I'm a part. Also, I am a good-humored, humbled, and friendly person who is a strong team player and willing to work my hardest to get the job done.

WORK EXPERIENCE:

•24-7 Intouch- (2021)

Take incoming calls, find solutions for customer issues, and make documentation of customers’ information and issues. Versatile in Email, Chat, and Voice communication, Communicating with customers and co-workers via different software, and accessing databases to help customers with their inquiries or issues.

•Teleperformance- (2020)

Learn how to speak to consumers, learn how to take calls, and learn the do and don’ts of customer service.

•Ocean Palms Resort- (2019)

Task- To serve guests their meals, clean the tables, take orders, and clean up the restaurant.

•Marksman Limited-(2018)

Patrol the corridors, make sure guests are safe, and give directions to guests.

•St Mary Infirmary- (2016)

Task - To give patients baths, bed making, feed patients, take vital signs, administer medications, report writing, and assist patients with other needs if necessary.

•Walker’s wood retirement home- (2015)

Task – To give patients bad baths, take vital signs, feed patients, do bed making and room cleaning, watch hostile patients, and dishwashing.

Skills

Information Technology

•Excellent at using Microsoft Word, Excel, and PowerPoint.

• Carry out data entry and Retrieval.

Nursing field

•Apply basic first aid

•Measure vital signs

•Cleaning Patient

•Bathing and Feeding Patients

•Writing Report

•Bed Making

•Assist care recipient with medication

Teamwork

•Excellent at working in groups and is always willing to do what is best for the team.

•Always willing to lend a helping hand.

Plan and organize work

•Excellent at writing a good work plan and organizing my work to fit my schedule.

• Good at prioritizing my task to get my work done.

Customer Service

•Good at assessing customer needs and making the customer the number one priority.

•Skilled at reacting quickly and calmly to prevent and or reducing potential customer complaints.

•Good at resolving customer problems or complaints.

Communication

•Good interpersonal skills and great at developing a relationship with colleagues and customers.

•I am a good listener as well as have good presentation and public speaking skills.

EDUCATION:

Distinction College (2019)

•Certificate in Food & Beverage, Certified by Distinction College and City & Guilds.

A Food and Beverage certification is one that certified the holder to perform, execute, and help in the preparation and presentation of food and beverage. In addition, I’ve also obtained certification in Bartending/ Mixology, so as a result I’m well equipped in the Food and Beverage industry

•Certificate in Bartending/ Mixology, Certify by Distinction College.

A Bartending/Mixology certification certified the holder to perform, execute, prepare and presentation of cocktails, spirits, and juices, within the Bartending department in any industry in which the holder is employed, alongside this I’ve also obtained certification in Bartending and mixology, so, as a result, I’m well equipped in the Food and Beverage industry.

Rotary SkillsTtraining Center (2015-2016)

•Certificate in Allied Health, Certify by Heart Trust NTA

An Allied Health certification is one that certified the hold to be able to work alongside medical caregivers in any medical industry that acquires their skills. It also allows the holder to perform tasks like bed making, feeding patients, taking vital signs, writing reports, etc. In addition, I did a course in entrepreneurship and data entry and retrieval. As a result, I am a well-rounded individual in the field of allied health.

• St Mary Technical High School (2010-2012)

School leaving certificate

CXC Certificate, Two CXC subjects (Integrated Science and Principle of Business)

Reference

(Valerie Walters)

Telephone: 1-876-***-****

(Mrs. Paulette McLennan)

Telephone: 1-876-***-****

(Mr. Hugh Bryan)

Telephone: 1-876-***-****

(Mr. Aldon Smikle)

Telephone: 1-876-***-****

(Dane Golding)

Telephone: 1-876-***-****

(Ricardo Setal)

Telephone: 1-876-***-****

Contact this candidate