Medical Assistant Certified

VR

OBJECTIVE

An ambitious, determined and

self-motivated individual seeking

the opportunity to obtain a

challenging long-term rewarding

career in the healthcare

profession, providing healthcare

strategies in the best interest of

the patient, co-workers, and

employer. I have the unique

ability to make patients with

different values or backgrounds

feel welcome and respected. I

have the determination and

passion needed to succeed and

solve a wide variety of

patient-related problems.

Skills

Phlebotomy, DOT Drug Testing

Injections, Audiograms/PFT

EKG, EMR Zendesk, Twilio,

Teladoc, data entry, EPIC

Occupational Health, Mental

Health, Supervised, Urgent Care,

Billing & Coding, Team Lead,

Administration, supply ordering

and inventory, time management,

ensure compliance with law and

ethics with current healthcare

regulations.

VALARIE RONAN

CERTIFIED MEDICAL ASSISTANT

**********@*****.*** 732-***-****

EXPERIENCE

AFC Urgent Care Certified Medical Assistant

12/11/2023-Current

Room patients. Perform vitals, and input patient information and history into electronic medical records. Answer phones, and schedule appointments. Check-ins and outs. Stock and clean instruments, rooms, and lab equipment. Perform laboratory duties, i.e. Covid tests, flu, strep, and mono rapid testing. Ekgs, and phlebotomy, assist providers with minor surgeries Responsible for administrative duties, supply ordering, inventory checks.

Openloop Health/Truepill Remote Certified Medical Assistant 08/2023-02/2024-Support patients in achieving their health and wellness goals, with an emphasis on lifestyle modifications, exercise routines, dietary changes, and health-related reminders. Assist in the creation and refinement of personalized care plans for patients, incorporating feedback from clinical leaders and leveraging health coaching principles.Utilize software tools and AI-driven solutions to streamline care plan development and enhance communication between care team members. Work closely with patients to review and iterate on care plans over time, adjusting goals and strategies based on their progress and evolving health needs.Continuous Learning and Improvement:Participate in ongoing training and professional development activities to enhance knowledge and skills related to care coaching and patient engagement.Contribute to the continuous improvement of care delivery model by providing feedback, insights, and suggestions for optimizing the patient experience

EDUCATION

Ultrasound Diagnostic/Sanford

Brown Institute 2002-2003

Credentials AAMA, AAPC 2003

Education -Sanford Brown

Institute, Iselin, NJ

2003-2004/2010-2011 Billing and

Coding/CPR Certified-2023-2025

Hackensack Meridian Urgent Care Certified Medical

Assistant-03/08/2024-07/04/2024 Per Diem-

Room patients. Perform vitals, and input patient information and history into electronic medical records. Answer phones, and schedule appointments. Check-ins and outs. Stock and clean instruments, rooms, and lab equipment. Perform laboratory duties, i.e. Covid tests, flu, strep, and mono rapid testing. Ekgs, and phlebotomy, assist providers with minor surgeries.

Optum Urgent Care Lead Certified Medical Assistant 03/202*-**-****) Room patients. Perform vitals, and input patient information and history into electronic medical records. Assist physicians with ultrasounds and injections. Answer phones, and schedule appointments. Check-ins and outs. Stock and clean instruments, rooms, and lab equipment. Perform laboratory duties, i.e. Covid tests, flu, strep, and mono rapid testing. Ekgs, and phlebotomy, assist providers with minor surgeries.

Hackensack Meridian Carrier Clinic Certified Medical Assistant

(Temp Agency) 2021-2021 Process assessments for Covid positive team members, and complete workers comp information into Epic EMR. Assist RN with Osha logs. Enter Team member information into Epic.

Certified Medical Assistant

Navient Corporation/Dept. of Health Covid Vaccination Call Center-2020-2021(Temp)

Follow scripts/policies and procedures provided by the employer. Assist with Zendesk, and Twilio, data entry. Report appropriate information to leadership to assist with decision-making, situational awareness, and appropriate intervention to control outbreaks. Maintain daily communication with supervisor/lead on activities and tasks.

Certified Medical Assistant (Lead)

Medimorphosis Weight Loss-2018-2020 Treat and educate patients that struggle with their weight. Perform injections, phlebotomy, weight, vital signs, EKG’S. Perform prior authorizations, refill medication, and contact patients on lab results as well as any other testing. Covid-19 screener, billing, and coding.

2

Certified Medical Assistant

Accountable Healthcare Staffing Temp Agency- 2018-2020 Staffing agency that sent me jobs to perform vital signs, patient care, checking insurance, collecting co-pays, and scheduling appts. Refills, prior authorizations, injections, and phlebotomy. Covid-19 screener. Certified Medical Assistant

Immediate Care-08-2017-2018 Provides services in urgent care, interviews patients, measures vital signs, documents all information in patients’ charts, and assists the Providers in exam rooms. Certified Medical Assistant Lead

Kelly Services/Johnson & Johnson Temp Agency- 2015-2017 Phlebotomy, PFTs, audiograms, urine drug screens. Occupational Health, assess patients, answer, screen and direct calls, vitals. Respond to emergency calls. Performed biometric screening, i.e., finger sticks for glucose and lipids. Created spreadsheets and logs for all medications and injectables as well as crash cart supplies. Certified Medical Assistant

Garden State Spine and Pain Institute-2013-2015 Phlebotomy, allergy testing and injections, assisted the chiropractor with modalities, participated in marketing events seminars and screenings, performing vital signs, triage phone calls, assisted the NP with trigger point injections using the ultrasound machine. Stocking and straightening exam rooms, processing lab reports. Patient education on living a healthy and active lifestyle. Certified Medical Assistant

Allegra Arthritis-2008-2012

Assist Physician with a guided ultrasound machine, reviewed medications for refills followed up with patient labs and radiology reports. Patient flow responsibility. Phlebotomy, injections. Assisted with administrative duties such as billing and Coding. Assisted with intravenous treatment. Assisted with case notes with the physician. Answer, screen, and direct calls. Troubleshoot patient complaints.

Certified Medical Assistant (Lead)

Tinton Falls Medical Associates-2003-2008

3

Phlebotomy, Injections, Urine Drug Screens, vitals, PFT'S. Assisted physician with wound care, and gyn exams, responsible for patient flow. Refill meds and follow up with patients with labs, and radiology reports. Strep tests, EKG's, phone triage, scheduling, prior authorizations, audiograms, Responding to and follow-up on urgent requests. Maintained medical records. Billing and coding.

Professional Experience serves as a key member of highly respected practices and provides excellent customer service to all patients and clients. team lead. Assists medical professionals in ensuring optimal patient care and smooth daily functioning of office operations. Efficiently and accurately completes administrative duties such as answering phones, scheduling appointments, maintaining medical records, and patient processing. Knowledgeable of pharmacology concepts, anatomy and physiology, and medical terminology. 4

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