Customer Relations Service

Edward I. Gonzales

**** *. **** **** ***, AZ. ***37 Ph# 602-***-****

Objective

To contribute to the continued success of my employer by utilizing my experience and self-motivational skills. Summary of Qualifications

- Warehouse/retail store stocking, shipping and receiving experience

- Certified Food Worker

- Cashier experience

- Computer skills (Excel, Word)

- Call center experience (inbound/outbound phone customer service)

- Customer interfacing skills and experience in resolving problems Experience

UBER PHOENIX, AZ

Driver Jan 2022 to May 2022

Diversified duties related to citywide street navigation, driving/pickup of clientele, customer relations. DASH PHOENIX, AZ

Driver July 2021 to Nov 2021

Diversified duties related to citywide street navigation, driving/pickup of clientele, customer relations. FAMILY DOLLAR MESA, AZ

Assistant Mgr. Jan 2013 to Nov 2013

Customer relations, sales reconciliation, handling monies, opening/closing store, stocking, ordering. LITTLE CEASARS PHOENIX, AZ

Cook/Cashier Sept 2009 to Mar 2010

Diversified duties consisted of pizza prep, cooking, preparing/cooking side menu items, operating cash registers, customer interfacing, Coverage for team members during vacation or sickness, and reconciling of monies collected. NATIVE NEW YORKER PHOENIX, AZ

Chef/Cook Nov 2008 to May 2009

Worked with management; diversified duties including serving, dishwasher, closing, etc. Provided support when shorthanded. AIRO GRAPHICS PHOENIX, AZ.

Shipping/Receiving Oct. 2006 to Jan. 2007

Pre-pull orders, load trailers, band/plastic wrap pallet shipments, prepared shipping documents. BARLOW'S APPLIANCE PHOENIX, AZ.

Deliverer Dec 2005 to Feb 2006

Deliver/Move and help setup/install appliances

OH CONSULTING PHX, AZ

Clerk Oct 2004 to Present

Customer service.

UPS PHOENIX, AZ.

Part time truck Loader/Stager/Trainer Aug 2003 to Nov 2003 Coordinated the staging of merchandise boxes/pallets. Trained new shift employees. Scanned outgoing shipments. As a loader, able to maximize space available in transport trailers.

KB TOYS PHOENIX, AZ

Cashier / Stocking/ Unloader Sept. 2002 to Jan. 2003 Responsibilities included receiving shipments and unloading directly to retail store shelves and as a Cashier, assigned a drawer fund for retail transactions and reconciled daily funds collected at the end of each day. KIDLETS MESA, AZ.

Program Facilitator May 2002 to July 2002

Coordinated child activities in the low income communities. Objective was to keep the children busy and motivated with a positive focus on goals DEL NUNEZ PHOENIX, AZ.

Cashier and Fast Food Prep June 2001 to Sept 2001

Preparer of Mexican fast food and retail Cashier. Responsibilities included maintaining menu foods as ready to serve and support at the service window as a Cashier.

Education

PEORIA ACCELERATED H.S

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