Human Services Administrative Assistant

Tameka Williams

*************@*****.***, 215-***-****, Roslyn, Pa

Currently pursuing an Associate Degree in Human Services with a passion to learn and help others. An outgoing, determined leader and team player motivated by empathy to provide compassionate care and client empowerment in the helping profession. Hard worker dedicated to being an advocate in the social services field, competent in my skills and knowledge to provide service with uncompromising ethics and unconditional positive regard. Life experiences have taught me to handle multiple responsibilities, set priorities, clearly communicate my ideas to others and respond effectively to demanding situations. Fast learner with the ability to take initiative when necessary.

Education

Montgomery County Community College, Blue Bell, Pa Class of 12/2022

●Associate of Applied Science, Human Services, 4.0GPA

●Summa Cum Laude; Member of Phi Theta Kappa Honor Society

●Addiction Certificate, Human Servjces

Davidson County Community College, Lexington, Nc

●Associates of Applied Science Nursing & General Studies, Graduated May 2013

Received North Carolina Nurse Aide I Registry on 12/08/2007

CPR Certified

Invited to participate for 2 consecutive years in the faculty review and

revision of the Student Nursing Handbook

Member of Davidson County Community College Affiliation of Nursing Students

Member of Phi Theta Kappa, National Honor Society for all college terms

Professional Experience

-Office Manager/Administrative Assistant

Peter Doris Consulting LLC

08/2018-Present

Skills/Duties

-Greet all clients and prospects over the phone, answer any questions about consulting and availability, manage the calendar to schedule appointments, organize and maintain files, order office supplies and research new deals and suppliers, maintain contact lists, book travel arrangements, maintain budget and expense reports, taking memos to prepare reports and documents, working knowledge of office equipment, proficient in MS office, sort incoming and outgoing mail.

-Server/Retail Industry Experience

Bertuccis, Bryn Mawr, Pa

08/2017-03/2018

Chilis, King of Prussia, Pa

06/2016-03/2017

Bahama Breeze, King of Prussia, Pa

01/2016-05/2016

The Cheesecake Factory, Philadelphia, Pa

05/2015-10/2015

Skills:

-Displayed genuine hospitality while greeting and establishing rapport with guests. Guided guests enthusiastically through restaurants’ menus while demonstrating thorough knowledge of the food, beverages and ingredients. Quickly recorded transactions in various POS systems (MICROS, Aloha) to deliver prompt service. Accurately expedited food to correct tables. Maintained table setting by removing courses, replacing utensils and refilling beverages promptly and courteously. Developed and maintained a positive working relationship with team members to provide attentive and friendly service. Skillfully promoted items on beverage lists or restaurant specials. Processed cash/credit payments with large cash handling at times. Resolved any guest concerns or issues quickly and efficiently. Consistently provided professional, friendly and engaging service.

●Helped open a new location for The Cheesecake Factory, Center City, Pa and chosen to be a designated Trainer for new hires

●Received positive guest feedback and commendations for my level of service

●Received Golden Eagle pin from Chilis Corporate, Quality Dining, for my outstanding service and positive feedback from a guest compliment sent online to Corporate Headquarters

-Healthcare Service: Work Experience

Certified Nursing Assistant

Brian Center of Lexington, Lexington, North Carolina 03/2008-06/2008

●- Assisted clients with activities of daily living such as bathing, ambulation, and meal consummation while promoting independence. Provided emotional and physical support to clients. Assisted Rn staff with removal of various foley catheters and colonoscopy bag cleaning and change. Took clients vital signs (Temp, Pulse, Respirations, Blood Pressure). Emptied Foley catheters and recorded intake and output of liquids. Provided linen changes while the patient was in or out of the bed. Maintained a daily record of duties to input into the computer for log record. Examined injured persons and administered first aid. Provided cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment. Contacted emergency medical personnel in case of emergency.

-Healthcare Service: Clinical Experience

Thomasville Medical Center, Thomasville Nc 27360

September-October 2008

Lexington Memorial Hospital, Lexington, Nc 27292

January-May 2009

Thomasville Medical Center, Thomasville, Nc 27360

July 2009

High Point Regional Hospital, High Point, Nc 27260

Moses-Cone Memorial Hospital, Greensboro, Nc 27401

August 2009-May 2010

●Devised and Implemented Nursing Care Plans with NANDA Nursing Diagnoses

●Accurately charted and documented clients’ condition and changes using specialized protocols for each clinical facility

●Completed Surgical, PACU, Maternity and Pediatric rotations at various facilities learning and utilizing focused assessments, documentation, analysis and interventions

●4 weeks experience as Charge Nurse with classmate student nurses as team members dispensing medications for multiple clients

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