Customer Service Data Entry
Resume:
Nicole Davis.
Statesville, NC *****
***********@*****.***
Professional Summary
I was a resourceful community health aide in Alaska before returning to NC and have been a experienced driver with 9 years Experience in healthcare and logistics. Proficient in data entry, patient charting, and customer service, with a strong background in administrative tasks and inventory control. Currently pursuing a bookkeeping diplomatic to step into a new career change, demonstrating commitment to expanding financial expertise. Skilled in Microsoft Office and various healthcare software, with certifications in CPR and BLS.
Willing to relocate: Anywhere
Work Experience
Community Health Aide
Southcentral Foundation-Saint Paul, AK
January 2024 to Present
Community Health Aid
ETT certification
BLS/CPR certification
IM/SubQ shots/ IV’s/ blood draws
Xray/Labs
Administration/ Charting Healthcare Record/Referrals Telahealth
Documenting H.E.A.P (Cerner)/Data Entry
Loc out and tag outs
Pharmacy and Patient Education
Attention to Detail
Customer services
Organization
Truck Driver
Bartlett Milling-Statesville, NC
November 2021 to Present
Cdl Tanker
Deliveries
Dry bulk (flour)
DRIVER/WAREHOUSE ASSOCIATE
NATIONWIDE EXPRESS-Shelbyville, TN
June 2019 to Present
37160
PHONE: 800-***-****
CDL driver; 53 ft trailers, dry van, forklift operator, and warehouse associate. Other skills associated:
• Customer Service
• Good verbal/written communication skills, basic math skills, and ability to read,
• Computer skills for logistics and Customers data
• Creating bills, and creating materials orders
• Able to work under high pressure and fast paste environment
• Strong working knowledge of computerized inventory control systems
• Daily planner for leading employees Assistant to Manager
• Forklift Operations
CNA - Certified Nursing Assistant
Novant Health Hospital-Salisbury, NC
August 2020 to February 2021
CNA for the unit rehab medicine.
Works also on Med Surge unit and was floater to other units. We as CNAs have been trained in Restraints, IVC care, Purewick, Peri-care, Assist with patient care, Vitals, Patient Charting in Epic software.
Microsoft 365, and other training modules.
COMPANY CDL DRIVER
SWIFT TRANSPORTATION-Phoenix, AZ
November 2015 to February 2019
85043
PHONE:1-800-***-****, CALL E-VERIFICATION NUMBER
CDL A driver; Drove 53 ft trailers, dry van and Intermodal. Skills also applied to job description:
• Safety Inspections
• Followed federal and state guidelines
• Customer service: talked to shipper and receivers
• Computer skills using Logistics data base
• Communication using phones and email
COMPANY DRIVER/ COSTUMER SERVICE
ABC SUPPLY-Valley, WA
March 2015 to July 2015
99212-1125.
CALL E-VERIFICATION NUMBER
CDL A driver; Drove 48 -53 ft flat bed. Other skills needed:
• Shipping and receiving materials
• Customer service and taking material orders
• Fork Lift/ Pig operator
• Supervised warehouse
• Safety inspection with loading and unloading material
• Followed Federal and state guidelines
Education
College in Book keeping diploma
Penn Foster Online - Remote
March 2025 to Present
Balance Sheets
Double system bookkeeping
Journal and Ledgers
Accounting Receivable
Accounting Payable
Invoices
Microsoft
Attention to detail
Organization
Analysis financial statements
ASSOCIATE OF APPLIED SCIENCE in PARALEGAL
BRYANT AND STRATTON COLLEGE - Buffalo, NY
September 2017 to February 2018
Some college
VATA TRUCKING SCHOOL
2015
Skills
• SharePoint (4 years)
• Medical terminology
• Vital Signs Experience
• Communication skills
• Microsoft Office (4 years)
• Warehouse Supervisor Experience
• Caregiving
• Epic
• Westlaw (1 year)
• Report Writing (3 years)
• Customer service
• Cerner (4 years)
• Microsoft Outlook (6 years)
• Computer skills
• Manual transmission
• LexisNexis (1 year)
• Assisted living
• Warehouse Experience
• Medical office experience
• Flatbed
• Cash handling
• English
Certifications and Licenses
CPR Certification
BLS Certification
Hazmat Endorsement
CDL
Tanker Endorsement
CNA
X Endorsement
CDL A
Air Brake Endorsement
Forklift Certification
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