Customer Service Video Surveillance

Jeffrey Efird

************@*****.*** 954-***-**** Fort Lauderdale, FL

•Knowledge of standard methods,

technology, and computer systems used

to conduct video surveillance (CCTV) and

fire alarm system monitoring

•Loss Prevention and customer service

experience, skilled in apprehensions due

to theft

•Supervisory capabilities with excellent

written and verbal skills

Experience

eCommerce business, Fort Lauderdale, FL - Owner 2008 – present

•Developed and created profitable online businesses

•Provided customer care while increasing sales

•Successfully marketed and sold domain names for profit Executive Protection for client in Palm Beach, FL 2004 – 2008

•Armed personal protection of family and estate

•Operation of advanced (CCTV) video surveillance equipment

•Provided escort to the family as needed

Abbotswood at Irving Park, Greensboro, NC - Director of Security/Customer Service

2000 – 2004

•Utilized technology and procedures to conduct video surveillance

(CCTV), monitored fire alarms and emergency response system

•Managed 10 Security Guards

•Patrolling and surveillance of property and report writing Skills Acquired

Florida Class D License & Concealed Weapon License 2024 Certifications: CPR, AED, & First Aid 2024

UNC - Greensboro, NC 2002 – 2004

•Business Administration, Marketing

Alamance College, Graham, NC 1990

•Courses: Psychology, Sociology, & Criminology

Alumni Eastern Guilford HS, Whitsett, NC 1986

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