Sales Associate Customer Service

Lacey Nichole' Latiolais

Ville Platte, LA ***** 337-***-**** **************@*****.***

Summary

Reliable Sales Associate with strengths in inventory management, training and customer Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Skills

Retail loss prevention

Point of sale operation

Complex Problem-solving

Superb time management

Excellent communication skills

Reliable and punctual

Teamwork and collaboration

Time management

Service oriented

Positive and professional

Energetic self-starter

Relationship building

Friendly and outgoing

Written and oral communication skills

Problem-solving skills

Listening skills

Cash handling accuracy

Cash register operation

Reading comprehension skills

Exceptional customer service

Conflict resolution

Excellent people skills

Experience

SALES ASSOCIATE 11/2024 - Current

Dollar General - Ville Platte, LA

Received and displayed product shipments on store retail shelves upon delivery. Cleaned shelves, counters and tables to maintain organized store. Answered customer inquiries regarding product features, pricing, and availability. Greeted customers and provided exceptional customer service. Processed returns, exchanges, and refunds in accordance with company policies. Performed cashier duties such as accepting payments, issuing receipts and counting money back change. Handled customer complaints in a professional manner. RETAIL MERCHANDISER 09/2024 - 11/2024

Footprint Solutions - Ville Platte, LA

Read orders to verify attributes and quantities of merchandise. Created visual displays to showcase products in interactive and engaging way. Negotiated with store managers to secure prime positioning for promotional materials. Kept work areas clean, neat and organized for optimal productivity and worker safety. Fostered strong relationships with store staff and management to ensure smooth operation of merchandising activities.

Performed data entry tasks related to the tracking of inventory levels. Education and Training

Lafayette High School - Lafayette, LA GED

05/2001

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