Data Center It Systems

John W Petralia

*** **** ****** *** #**

Haverhill, MA 01832

Mobile Phone: 978-***-**** (Best)

****.********@*******.***

EMPLOYMENT

Professional Summary:

Resourceful Computer Engineer with years of direct experience in Citrix and VMware virtualization environments and foundational IT infrastructure support. Seeking to leverage technical skills to contribute to the stability, efficiency, and performance of IT systems. Eager to apply technical aptitude and problem-solving abilities and learn new skills. Accepting contract, temp to hire and permanent positions. Potential for travel and or relocation.

Intercontinental Exchange (ICE) July 2001 – 2023

Sr. IT Engineer, IT Engineering\Operations

oResponsible for email infrastructure including Exchange, IronPort, and Archiving.

oVMware ESX and Horizon VDI. Building and decom of horizon desktops. Assisting ITS with various VDI related issues.

oUsing Altiris for reporting, patching, and updating of Servers as they pertain to ITE, WUS.

oVarious file share technologies. BB Workspaces UEM, Egnyte.

oMessaging, IM Skype.

oMS SharePoint - creating and deleting of sites as requested.

oMaintaining the Citrix Onyx environment.

oAssisted with migration of IDC assets to ICE along with the migration of IDCO users to ICE including AD, Mail, Skype, Data files production and personal.

oAssisted the decommissioning of our Boxborough Datacenter which included migrating systems to our Hayward Data Center. Citrix, RDS, IIS and other various VMware hosts as required.

oData Center work including, racking, un racking, wiring, configuring, repairing and maintenance of responsible servers according to data center best practices.

Principal Engineer, Infrastructure Platform Services

oSr. Engineer Lead for the deployment of a Production Environment supporting 1250 LIC Citrix XenApp 6.5/7.6, Citrix XenDesktop 5.6/7.6, Web Interface/Gateway/StoreFront 3.0, PVS 7.x, Receiver 4.X, VDA 7.6, HP 3PAR Multi Path. Windows 7 x64 and POC Windows 10 with MSCS, NetScaler 10.5, UPM 5.2 with DFS, App-V 4.6/5.0, AppDNA.

oSetup and creation of seventy-three windows 7 (x64) XenDesktops for the outsourcing of a Global NOC.

oContinuously (weekly) work with Business Continuity and other Various groups throughout the global business to provide and implement Off-Site\Relocation\Disaster recovery technologies, High availability with redundancy and support.

Citrix Team Leader\Manager

oManaged three full time employees, reviews, projects, scheduling.

oGlobal Systems Engineer/Architect/Disaster recovery – Supporting 1250 users, Multiple geographical regions, 70 servers, and 350+ published objects.

oMigrated legacy Citrix 4.5and 5 Farms into a single Citrix XenApp 6.5 Farm with 350+ Published objects.

oTechnical Subject Matter Expert within the Disaster Recovery Planning Project.

oDeployed proof of concept involving HP, XenServer 6.0, XenApp 6.5, XenDesktop 5.5, and Provisioning 5.6.2. supporting 150 VDI Desktops for EVS one our most demanding and high priority groups at Interactive Data.

oOverseen the migration of multiple single RSA 6.0 sites into a global 8.0 infrastructure.

oManaged numerous site-specific and global Active Directory group policies.

oImplemented UPM and custom scripts to speedup logons and for our various India teams.

Citrix Sr. Systems Engineer / Application Administrator

oInstrumental to inventive solutions such as logon scripts that map various resources and script executions to Active Directory security groups.

oProvided 24x7 support for the Citrix infrastructure servicing Global locations, six hundred users, and remote access users.

oCitrix XenApp 4.0 and 4.5 with Citrix Secure Gateway, Web Interfaces, PNAgent, ICA Web Clients. Edge Sight, 250+ published objects.

oBasic SharePoint 2003 Administrator.

oIIS Administrator for multiple external and internal IIS sites.

oWSUS management alongside Change Management processes.

Senior, Application Services & Messaging

oCitrix MetaFrame Presentation Server 1.8 up to 4.0 (2 farms - XPe & XPa) with Web Interface, Secure Gateway, PNAgent, and RSA ACE Servers.

oVMware Workstation. ESX Testing.

oDeployed and support all windows-based enterprise solutions securely and centrally managed.

oLeader in Disaster Recovery Preparedness team.

oMicrosoft SharePoint Portal Server 2003 - internal & external portals.

oAll Microsoft Office products including Project Server and Visio, Messaging Services, WUS.

oFinancial applications: Solomon, Outlooksoft, ADP, third-party and in-house developed applications.

oAbility to document procedures, Basic Visio topologies.

PC Support\Server Specialist

oTeam member of three designed, deployed, and supported over 360 Windows NT/2000. Servers.

oProject Manager or Technical Lead for complex projects.

oActive Directory, DHCP, DNS, DDNS, WINS, Performance Monitoring.

oSupported global field offices.

oRemote Access infrastructure: Citrix MetaFrame XP/1.8, Terminal Services.

oSoftware: Active Directory, NDS for NT, SQL Server, Microsoft Transaction Server, Microsoft Operations Manager, Office (all versions), IIS, FTP, NTP, SMTP, MDAC / ODBC Drivers / Oracle client, Norton Antivirus Corporate Ed., Diskeeper, VMWare - Workstation & GSX, Terminal Emulators, ISS Scanning. Veritas, EMC, ARCServe, BackupExec, and NetAppliance NAS, Scripting.

EDUCATION

Certificate - VMware Horizon 7 Install, Config, Manage

Certificate - XenApp 5.0 Advanced Administration Certificate - NetScaler 9.5 Administration

Certificate – Computer Learning Center

Advanced Computer and Network Administration

GPA 4.0

REFERENCES

Professional and personal references are available upon request.

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