Technical Support Social Media

April **** - March ****

May **** - Jan ****

Feb 2018- April 2021

Sept 2016 - Jan 2018

May 2013 – July 2016

Samantha Martinez

Charlotte (Mint Hill), NC

862-***-**** • ******@****.***

Work Experience

Personal Shopper

Delivering Items to customers home or job.

Nanny/Caregiver

Private

Ensured safety of the environment.

Tidied up, and kept play area well kept day to day. Helped child build stamina and kept them moving all day. Created long lasting relationships through trust.

Prepare meals and provide regular daily schedules for the child Drive child to and from activities

Organized games and entertainment

Read children's books and helped with ABC’s, and 123’s Developed age appropriate activities for child

Monitored and assisted the completion of school-related tasks. Teachers Aid

Lenette Ramo’s Little Dynamics Daycare

Lesson planning

Recreation

Potty training

Play time

Administering medications

Sears Remote Position

Virtual Assistant

Provide customer solutions

Technical Support

Troubleshoot issues

Run diagnostics

Rite Aid

Manager

Held interviews

Hire qualified applicants

Assist customers with their shopping needs and transactions. Sep 2005– Mar 2013

Jun 2007 - June 2009

Supervise and help Store Associates

Managed inventory

Managed Payroll

Joe’s Property Clean-Outs

Supervisor

Filing Documents

Making phone calls

Making appointments

Running errands

Handling customers

Assisting in some jobs

Computer work

Education

Camden County College

I studied Communications/Journalism

Skills

• Adobe (10+ years) • Microsoft XL (10+ years) • Microsoft office (10+ years) • Powerpoint (10+ years) • Email Marketing (10+ years) • Spreadsheets (10+ years) • Quickbooks (5 years) • Social Media Management (10+ years) • Social Media Marketing (8 years) • Social Networking (10+ years) • Web Services (10+ years) • Javascript (8 years) • Graphic Design (8 years) • Photoshop (10+ years) • HTML5 • Digital Marketing • Blogging • Search Engine Optimization (SEO • CSS

• Customer service • iOS • Mac OS • Telemarketing • Typing • Windows • Microsoft Access • Direct sales • Sales • Upselling • Technical support • WordPress • Java • Sales (10+ years) • Upselling (10+ years) • Inside sales • Customer support • Live chat • E-commerce • Computer networking • Patient observation • Salesforce • Google Suite • Adobe Illustrator • Order entry • administrative and business operations (8 years) • Order fulfillment • Software troubleshooting • Git • Android • Adobe Creative Suite • Google Analytics • XML

• Customer retention (10+ years) • Remote access software • LAN • Zendesk • Help desk • Leadership • Presentation skills • Google Docs • ICD coding • Data collection • Workday • Operating Systems

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