Event Planning Field Engineer

RONALD EDWARDS CTS

Technician, Designer, Engineer: AV-IT

408-***-**** **************@*****.***

linkedin.com/in/ronald-edwards-a465242 SF Bay Area EXPERIENCE

Senior Field Engineer

Diversified

09/2023 - 09/2024 San Jose, CA

International AV Integration Company

Oversee Design Implementation for Audio Visual projects. Configure and Troubleshoot equipment to operate in the Client's environment.

Liaison with Clients and Project Managers to find solutions for problems when they arise.

Educated staff how to use the equipment as designed to ensure sustainable operation.

Lab Manager

APPLE

03/2022 - 06/2023 Sunnyvale, CA

Computer Manufacturer

Managed two laboratories, serving over a dozen staff. Designed and Implemented custom touch panel control for lab equipment.

Created logo for internal app.

Contributed to Video Wall Teleconferencing project. Created Python scripted AV interface.

Level 3 Support & Design

Chevron (HCL)

11/2021 - 03/2022 San Ramon, CA

Global Energy Company

Directly handled preemptive "Return to work" project at Chevron Park

Spearheaded new system design standards for inclusion of international Kit of Parts for post-Covid environment. SME to Project Managers, standardizing Microsoft Teams AV system processes.

Executive Support event planning and operations, technical. Spearheaded XR visualization program.

Commissioning Specialist

AVI-SPL

11/2019 - 04/2020 Plesanton, CA

AV Technology Integrators

Delivered 350 systems, on 6 job sites: Apple (both local and remote sites), on-site.

Directly took ownership of cross-company communication Provided close out support to projects by directly educating end- users about their systems.

Programmed, and made changes to programs (Crestron). SKILLS

HARD SKILLS

Splunk, Extron, Crestron, Video Editing,

Content Creation, Video Wall Integration,

Python, Telepresence, QSC, Helpdesk,

Network, IDF/MDF, Debug, RCA, AV Matrix

Switching, Live Streaming, Commissioning

Microsoft 360, ADOBE Creative Suite,

Microsoft Teams, 3D Animation, Jabber,

Cisco, CUCM, Python programming, BIOS

configuration, Firmware managemnt, OS

management, Linux operation and

management

SOFT SKILLS

3D / VR Authoring, Lean/Agile Methodology,

User Experience, Project Management, White

Glove,Coaching, Cross-Functional

Leadership, Technical Leadership,

Collaboration, Problem-Solving,

Communication, Customer Service, Conflict

Resolution, Creative Solutions, Extron Global

Scripting Certified, Employee Experience,

Product Research, Streaming.

EDUCATION

Bachelors of Fine Art

Academy of Art University

08/1997 - 05/2001

SPECIFIC SKILLS

CTS Crestron Extron BiAmp

Q-SYS Dante Level 1

Cisco CUCM Audacity AMX

Python AI Audio

3D Animation AV Design Video

NDI

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EXPERIENCE

Technical Support Lead

Apple Corporation (Coitcom)

03/2017 - 10/2019 Cupertino, CA

Computer Manufacturer

Go to SME for provisioning 450 rooms at Apple Park / Wolfe Campus.

Management of employee, tasks, projects, and day-to-day operation for global AV infrastructure, teleconference for the fleet of 2500 conference rooms.

White glove technical support for VIPs.

SME for live stream events.

Streamlined productivity in company-wide provisioning process by 40%

Made changes to programs (Crestron).

AV/IT Support

Intel Corporation (Compucom)

12/2016 - 03/2017 Santa Clara CA

Microprocessor Manufacturer

AV SME for Intel HQ at 9 campuses

Directly took ownership of cross-company escalations during new AV construction.

SME bridging vision and technological capabilities for high-level events

Re-envisioned and improved AV asset management

Made changes to programs (Crestron).

A1/ V1/ L1

Freelance Technician

06/2008 - 12/2017 San Francisco Bay Area Hotels

Trade show Presentation

Operated Video Switching board with Effects (lower thirds, stingers, etc.)

Operated Audio Mixing Board - Lavaliere, presentation sound, regions.

Operated Camera for Video Board input.

KEY PERFORMANCE

STRENGTHS

Key Projects/Day-to-Day

Responsibilities:

Technology Refresh and New Project

Implementation ensuring optimal client

performance.

Documentation and Knowledge

Management:

Maintaining accurate records of AV

systems, performing software updates,

and hardware checks.

Project Coordination:

Collaborating with cross-functional

teams to ensure successful project

execution and maintenance.

Site Surveys and Assessments

Conducting site surveys to assess

audio-visual requirements from both a

construction and QA/QC perspective.

AV Specifics

Installed and Commissioned AV

equipment for; Board and Meeting

Rooms, in addition to Court Houses

and Combining Rooms, ensuring

smooth operation of client's office

technology and video conferencing

solutions.

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