Shappelle R. Cole
Administrative Assistant
Hammond, IN. 46320
************@*****.***
Skills
• Accounts Payable
• Ten-Key calculator
• Microsoft Excel, Word, Outlook
• Quality Inspection
• Custodial Experience
Work Experience
Quality Inspector
MS Companies Illinois/Indiana
2022 – 2024
• Quality control and standards.
• Created comprehensive tests for plans, cases and reports.
• Wrote inspection reports
• Assisted with staff training.
Office Manager
Gold Security Services LLC. Chicago, IL.
2016 – 2018
• Organized office operations and procedures
• Reviewing incoming and outgoing Correspondence.
• Directing incoming calls.
• Office accounts receivable and payable
• Work with outside vendors and clients
Senior Office Administrator
Maximus,INC. Chicago, IL.
2006 – 2016
• Maintains Postal accounts
• Office accounts receivable and payable
• Ensure accurate and Timely Invoices
• Clerical support for several Department Leads
• Provide conference and marketing Support.
• Assisted with ACD calls and walk-in clients
REFERENCES FURNISHED UPON REQUEST