Managed Services Vice President

NAGASUNDARAM (NAGS) VADIVELU EMAIL: *************@*****.***; PH:267-***-****; PROSPECT, KY

A Transformative Leader Driving Trust and Business Outcomes An innovative and results-driven executive with over 25 years of experience leading large business units, driving successful business transformations, and enhancing operational efficiencies. Renowned for strategic leadership, delivering impactful technology solutions, and building trusted partnerships that propel organizations forward. Experience Summary

Technology Leadership

• Spearheaded technology solution delivery as part of Humana's CTO organization: o Successfully managed three Medicare open enrollment periods. o Designed and implemented a business segment-aligned operating model. o Transformed core operations into a managed services model, improving scalability and efficiency.

o Introduced a product-based delivery model and reduced technology delivery lead times through process improvement and automation.

o Established and led the Associate Technology Experience function, elevating employee satisfaction.

• Provided strategic oversight for global delivery centers with a workforce of over 2,000 individuals.

• Delivered high-impact solutions, including:

o Clinical care management platforms.

o Pharmacy benefits management systems.

o Sales and underwriting systems.

o Employee benefits administration platforms.

o Managed services transitions for top-tier companies (e.g., Humana, Cigna, Kaiser, AIG, and more), including application and test management services, data center migrations, and cloud transitions.

Mergers and Acquisitions – Technology Integration

• Directed Humana's enterprise-wide technology integration across clinics, pharmacies, Medicare, and Medicaid organizations.

• Designed a scalable integration framework supporting minimal and full-scale integrations.

• Achieved seamless operational alignment by integrating 20 companies and over 50 primary care clinics. Business Unit Management

• Established and led a $100 million airline business unit at Tata Consultancy Services (TCS).

• Guided a $100 million payer sub-business unit at TCS, delivering exceptional value.

• Provided strategic leadership for Cognizant’s $300 million managed application services unit for North America, specializing in insurance and healthcare. Customer Relationship Management

• Cultivated robust client relationships, transforming initial engagements into long-term strategic partnerships.

• Successfully resolved delivery challenges in complex engagements, rebuilding trust, and exceeding client expectations

• Maintained a 100% “say/do” ratio, ensuring reliability and consistent delivery excellence. NAGASUNDARAM (NAGS) VADIVELU EMAIL: *************@*****.***; PH:267-***-****; PROSPECT, KY Career Timeline

• Associate Vice President – Technology Solution Delivery, Humana, Louisville (June 2019 – Present)

• Associate Vice President, Cognizant, USA & Chennai (April 2013 – June 2019)

• Business Unit Head, Tata Consultancy Services, USA & Chennai (Dec 1998 – April 2013)

• IT Systems Executive, TI Group of Companies, Chennai (Feb 1989 – Oct 1999)

Contact this candidate